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    AKMB's Avatar
    AKMB Posts: 3, Reputation: 1
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    #1

    Aug 6, 2007, 12:58 PM
    Kenmore HE Front Loading Washer Does Not Spin Dry
    Hello: I have a Kenmore front loading HE washer 3.1CF that is a couple years old. Last week I moved it about 5 inches to pick up something between the washer & dryer. When I moved the washer back & did a load of clothes I found it no longer does the high-RPM finish spin. The washer still fills with water and drains, the basket agitates in both directions as usual, but now will not spin dry. I tried on all 3 spin cycles (low, normal, fast) but my clothes still come out sopping wet. Any advice? Thank you,
    Alexandra
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    esquire1 Posts: 2,483, Reputation: 209
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    #2

    Aug 6, 2007, 02:22 PM
    Are you saying that it dose not spin at all or it spins slowly?
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    #3

    Aug 7, 2007, 12:43 PM
    Hi Doug: At the final spin the basket does move both ways (the washer has two-way tumble wash action) but slowly like it does when washing clothes, kind of like a once-around with pausing in between each direction. But it does not do the one-direction high-RPM spin that removes the majority of moisture. I hope that makes sense. Thank you,
    Alexandra
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    esquire1 Posts: 2,483, Reputation: 209
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    #4

    Aug 7, 2007, 05:27 PM
    Look and see if a piece of clothing has gotten jammed between the inner basket and outer tub. If not you will need to remove the pump and motor and check the drive coupling.
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    #5

    Aug 10, 2007, 12:34 PM
    Thanks again for your response. I didn't find anything jammed between the basket/tub. Is removing the pump and motor something easy? Thank you,
    Alex
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    esquire1 Posts: 2,483, Reputation: 209
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    #6

    Aug 10, 2007, 01:03 PM
    Yes it is easy to do. Open unit up and take a look. It is easy, if you need further disassembly help after looking post back. Check the coupling between the motor and transmission. It could be damaged or broken. Good Luck
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