Some more details:
When trying to sign-in to anything (messengers, e-mail, etc), she either gets a message saying that she cannot sign in at this time, or the page just goes to a "page cannot open." I looked up the issue online, and found a thread on this website detailing the issue back in March, with a resolution found over at Microsofts's page. The issue is that certain .dll files needed to be re-registered. So, using the cmd option for run, I re-registered all of the files needed. However, the problem still exists. I decided to reboot after a second attempt at re-registering them, but still no dice. She still cannot sign-in to messengers or e-mail.
Any other questions or ideas? It has nothing to do with the actual msn/yahoo software that I can think of, so I am assuming it is indeed the .dll issue. Unfortunately, there must be more to my solution that I have found.
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