[flint57]

I built my house in 1997 and my heating/ac contractor installed a goodman 92% efficient natural gas furnace. It is now November 2009 and the unit has performed flawlessly for all of these years. Since the furnace is now over 12 years old I plan to install a new goodman 95% efficient unit. Between the price and the warranty you can't do any better.

[KC13]

i built my house in 1997 and my heating/ac contractor installed a goodman 92% efficient natural gas furnace. it is now november 2009 and the unit has performed flawlessly for all of these years. since the furnace is now over 12 years old i plan to install a new goodman 95% efficient unit. between the price and the warranty you can't do any better.

12 years old? Still in-warranty, isn't it? Why replace it now when you are approaching the world-record for flawless Goodman performance? :p

[jdshwk]

I agree very much its not the equipment all parts made by other manufactures. Warranty best in the business for a reason, if there's a problem with equipment its likely the installer not the equipment. I've used mostly nothing but goodman and have very few to none issues and when it does happen warranty is no problem. I do have it in my house.

[Tymlaird]

Hi. I got a 92% efficient unit 2 years ago, had 2 service calls the first winter apparently for small installation screwups, this year the drains clogged, no AC all summer, hot surface igniter broke off, universal part didn't work. So will I have to replace the hot surface igniter every year? The old furnace with a pilot light just worked all the time until it rusted away. Also, I had to get my original contractor to get a replacement part. The igniter may not be that expensive, but it's not purchasable by the end user, even if it's a simple one screw and pigtail install. I want reliable heat, not a yearly service call and night of cold.

[TheACman]

I have had 3 Goodman packaged units installed over the past 4 years none had no problems eversince.

[harrywinsor]

So far you can't beat a GOODMAN FURNACE I just love it great heat even all over the house///// and quite... the varible speed DC motor is great AND THE BIG PLUS IS WARRANTY

[freezing_in_NJ]

What do I think of Goodman? Its December 22 and I have no working furnace-actually after the installer spends 3 hours working on the Goodman it works for about 2 hours (no hot air then). Its been the thermostat, the circuit breaker, the temporary ducting-the GC and the installer can't get their story straight. Right now its 4 AM and my wife won't let me have a space heater on as I sleep on the couch. I wish I never started the remodeling project and wish I had a furnace that worked!

[GraffZ06]

I have a Goodman high efficiency furnace that was installed right before I bought my house by the previous owner. It's now less than 3 years old. I've already had to replace the blower motor last winter, and now in the dead of winter had the circuit board die on me. If this quality is considered "good" then I don't want anywhere near bad. Thing is a piece of junk.

[GraffZ06]

I'm now without heat for the 3rd time in less than 3 months on a not-even 3 year old Goodman furnace. Not sure what the NEW problem is now.

If I could run this p.o.s. through a wood chipper I would. Never EVER will I buy one of these.

[hvac1000]

Who installed the furnace?

[patriotic dude]

I've been reading your answers her as well as on other sites about Goodman, Amana & Janitrol furnaces and although I am not a HVAC dude I do own an Amana and can speak from experience. I had a 16 Seer Amana electric heat pump installed in February 2009. The unit it replaced was according to the Amana dealer, too large for the house it was in and therefore was causing negative pressure problems. The old unit had an a UV light installed between the filter & the coil and I asked if it could be transferred to the new Amana, which they did. Within a week of the install the house would fill-up with a horrible rotten smell leaving a metallic funky after taste in your mouth when the unit would stop running. I told our dealer & he attributed the smell to the UV light but replaced the coil anyway. He sid the light baked on the protective coation put on the coil by the manfacturer and that every time the heat would come on it would cook that chemical on the coil releasing the smell into the house.

Then over the summer the unit was not cooling as I thought it shuld be so I called the dealer again & he told me after checking the refrigerant that I had a leak somewhere in the system. He said they were very busy but he promised to keep me cool and that when their business slowed down a bit he would drop a dye pack & determine where the leak was. They came back in November & determined the leak to be in the coil, so they replaced it again. Within a week maybe two of the new coil we started getting a chemical smell in the house like silicone. This smell came out when the heater would run and got even stronger after the heat would stop blowing. After a few days of this intoxicating smell it would disipate and be replaced by a pungy foul smell but not something that I could adequately describe it smelled like. Then my wife & I started developing a sinus infection and if you can smell something with your nasal passages being stopped-up it has to be strong. We both had sore throats every morning when we would wake-up even setting the heat way, way down. When the heater would run for several minutes your tongue & the back of your throat would get the feeling like you chewed on a cactus. I have had the feeling like something has been sitting on my chest which has made my chest very tight. Two weeks ago it got to the point that we decided to take our chances without the heat on even though it was below freezing outside. We would manually turn on the heater long enough to take off the chill all the while wearing a respirator over our mouth & nose. I even borrowed a propane heater from one of my contractor friends for us to use in the morning to heat our bathroom so we could shower.

So when I finally go hold of the dealer & relayed all this tohim he sent several of his employees to my house to experience the health problems from this heater. Once they told him that they too got the prickly tongue feeling & the headaches he called to tell me he was installing a new Amana heater.

Well that got installed week ago tomorrow and already the silicone smell has returned as well as the sore throat & the constricting feeling to my chest.

So anyone try to tell me that there isn't something wrong with this manufacturer's heaters & I will invite you to my home to experience it. However I guess someone has to die before something other than installing another one of the same products can happen. Well for what it's worth I feel like I'm already half way there with this tightness in my chest!

[hvac1000]

I've been reading your answers her as well as on other sites about Goodman, Amana & Janitrol furnaces and although I am not a HVAC dude I do own an Amana and can speak from experience. I had a 16 Seer Amana electric heat pump installed in February 2009. The unit it replaced was according to the Amana dealer, too large for the house it was in and therefore was causing negative pressure problems. The old unit had an a UV light installed between the filter & the coil and I asked if it could be transfered to the new Amana, which they did. Within a week of the install the house would fill-up with a horrible rotten smell leaving a metallic funky after taste in your mouth when the unit would stop running. I told our dealer & he attributed the smell to the UV light but replaced the coil anyway. He sid the light baked on the protective coation put on the coil by the manfacturer and that every time the heat would come on it would cook that chemical on the coil releasing the smell into the house.

Then over the summer the unit was not cooling as I thought it shuld be so I called the dealer again & he told me after checking the refrigerant that I had a leak somewhere in the system. He said they were very busy but he promised to keep me cool and that when their business slowed down a bit he would drop a dye pack & determine where the leak was. They came back in November & determined the leak to be in the coil, so they replaced it again. Within a week maybe two of the new coil we started getting a chemical smell in the house like silicone. This smell came out when the heater would run and got even stronger after the heat would stop blowing. After a few days of this intoxicating smell it would disipate and be replaced by a pungy foul smell but not something that I could adequately describe it smelled like. Then my wife & i started developing a sinus infection and if you can smell something with your nasal passages being stopped-up it has to be strong. We both had sore throats every morning when we would wake-up even setting the heat way, way down. When the heater would run for several minutes your tongue & the back of your throat would get the feeling like you chewed on a cactus. I have had the feeling like something has been sitting on my chest which has made my chest very tight. Two weeks ago it got to the point that we decided to take our chances without the heat on even though it was below freezing outside. We would manually turn on the heater long enough to take off the chill all the while wearing a respirator over our mouth & nose. I even borrowed a propane heater from one of my contractor friends for us to use in the morning to heat our bathroom so we could shower.

So when I finally go hold of the dealer & relayed all this tohim he sent several of his employees to my house to experience the health problems from this heater. Once they told him that they too got the prickly tongue feeling & the headaches he called to tell me he was installing a new Amana heater.

Well that got installed week ago tomorrow and already the silicone smell has returned as well as the sore throat & the constricting feeling to my chest.

So anyone try to tell me that there isn't something wrong with this manufacturer's heaters & I will invite you to my home to experience it. However I guess someone has to die before something other than installing another one of the same products can happen. Well for what it's worth I feel like I'm already half way there with this tightness in my chest!

Tell him to stop using the silicone since I do not believe there is any silicone used in the manufacturing process of the coil. I would also take a trip to the hospital for the tightness in your chest since all this might be giving you a heart attack.

[patriotic dude]

I cannot in-fact assertain that silicone waas used in the installation, I am just associating the smell to that of silicone. In regards to what the odors are doing to my well being, both my wife & I have been to our family physician and have been taking medication for two weeks now for the symptoms. Lung & heart problems have been tested and ruled out. But thanks for your concern unfortunately your solution is way off base.

[hvac1000]

I cannot in-fact assertain that silicone waas used in the installation, I am just associating the smell to that of silicone. In regards to what the odors are doing to my well being, both my wife & I have been to our family physician and have been taking medication for two weeks now for the symptoms. Lung & heart problems have been tested and ruled out. But thanks for your concern unfortunately your solution is way off base.

I offered no real solution since you have not posted a real problem that you can prove other than to say you feel this or feel that and you went to the doctor so he gave you some meds for what? What is the doctor say is wrong with you? The silicone item was brought to my attention since you mentioned a silicone smell and some subgrade contractors have been known to use the wrong type of silicone for caulk purposes on HVAC equipment. They should use very low odor stuff if used at all. Since it costs more $$$ it is not normally used.

All complaints need to be proven and so far you have not proven a thing except to say that you do not feel good and you smell something that you blame the equipment for. I am not doubting your word what I am saying is that until you have factual proof in hand from a reputable testing lab you have nothing,zilch,nada,end of story.

You need to contact a test lab that will do field work. Have them test the broad spectrum air quality in your home over a 24 hour period. They will come and setup the equipment then lock it up. They will come back in 24 hours and remove the equipment then test all the samples. Then you will have something you can hang your hat on. All this time that is passing is killing your case. Who in there right mind would stay in a home that is forcing them to go to the doctor? What is a jury going to say if and when you go to court for damages and they find out you did not care enought about you or your wifes health to move out until at least the testing was done?

Now I have sent you in the correct direction the rest is up to you.


The base procedures mentioned above are used by myself and my clients when we are dealing with a manufacturer or customer who is having a similar problem. This way the proof is in the pudding and all the BS goes away.

Good luck with your problem.

[patriotic dude]

hvac1000, I appreciate your suggestions but I live in Wichita Falls Texas & we do not have any test lab anywhere close to here. I live 200 miles from Dallas & Oklahoma City. Since we do not have any test lab I really do not know what to do.

[hvac1000]

I understand your situation. I have all the test equipment but there is no way I would make that trip. Your next best move is to possibly call in another company to see if they can shed some light on the situation OR contact the manufactures rep for the area you are in. I hate to hear stories like yours since it gives all HVAC manufactures a bad rap. Trust me when I tell you this fact. Goodman/Amana/Janitrol (all related companys) do not have problems with there equiptment like you are having. I am up to date on all major manufactures problems since I deal with there problems in this area sometimes. I do not like one brand over another and I do not sell or install equipment so I have nothing to gain or loose by just telling you the truth. Good luck with your problem.

[00090009]

Goodman warranty is fraud if you buy a Goodman online Where 80% buy these the warranty is no good read it for yourself! Its states it right on the goodman site if you go to any product it will say no warranty if purchased online they need to be exposed! And the compenys that sell them are misrepresenting and know it!

[hvac1000]

Goodman warranty is fraud if you buy a Goodman online Where 80% buy these the warranty is no good read it for your self! its states it right on the goodman site if you go to any product it will say no warranty if purchased online they need to be exposed! and the compenys that sell them are misrepresenting and know it!

The only company that needs to be exposed is the company that sold the unit online. Goodman only wants qualified installers and service people working on there equipment just like the rest of the manufactures.

[mslohman]

Stir clear of Goodman furnaces. I have had mine for three years and it has gone down on me three times. Although the parts are warranted the labor is not and this furnace has cost me a lot of money since I purchased it. I have tried to reach an agreement with Goodman to help pay some of the labor costs, but they just ignore me. This year it went down when I was gone, pipes froze and broke, what a mess, and still no help from Goodman.

[lakesidepark]

I have a goodman and the igniter went after 5 years and replaced free of charge by my installer. The new igniter has been improved so installer said I should not have this issue again so far he is right!