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    nahley's Avatar
    nahley Posts: 3, Reputation: 1
    New Member
     
    #1

    Apr 9, 2008, 08:33 PM
    How can I remove Isass.exe,when all helps exhausted
    :( Isass.exe has made my computer life very hard... I've looked up Isass.exe and jots down some notes but the thing is, going through safe mode in order to run virus scan I could not do,system could bootup long enough for me to do that and also, I can not reboot my computer cause my CD-Rom drive can not work...
    What can I do now,please help me with some ways or ideas of getting my computer up and running...

    Thankx

    nahley iet.
    Scleros's Avatar
    Scleros Posts: 2,165, Reputation: 262
    Hardware Expert
     
    #2

    Apr 14, 2008, 11:28 AM
    Quote Originally Posted by nahley
    :( Isass.exe has made my computer life very hard...
    You cannot remove lsass.exe as it is a critical component of Windows. However, if your computer is shutting down repeatedly, you can remove the Sasser infection. Symantec offers a Sasser Removal Tool, however getting the shutdown process aborted so that you are able to follow the removal instructions and run the tool can be tricky.

    It may be easier to remove your hard drive and place it in an external USB case, hook it up to a friend's computer who has current antivirus, and scan it. It is imperative that this other computer have current virus definitions. Your friend should also visit Microsoft's Windows Update site and install all high priority security patches beforehand just to be safe.

    A final alternative would be taking the computer to your local computer shop for repair.

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