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    FrankRossi's Avatar
    FrankRossi Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Mar 15, 2008, 11:54 AM
    Single point of contact global helpdesk
    Need help, does anyone know the architecture behind a single point of contact global helpdesk, thanks
    chuckhole's Avatar
    chuckhole Posts: 850, Reputation: 45
    Senior Member
    		  
    #2

    Mar 19, 2008, 09:12 AM
    In what respect? Phone contact? Email contact? What HelpDesk software do you use or are you looking?
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