Ask Experts Questions for FREE Help !
Ask
    topsarge's Avatar
    topsarge Posts: 1, Reputation: 1
    New Member
     
    #1

    Sep 7, 2007, 04:15 PM
    WinAntivirus Pro2007
    My computer is infected with this software. I cannot see my control Panel. I have WindowsXP Home Edition. IS there any FREE software that will remove this from my computer
    Curlyben's Avatar
    Curlyben Posts: 18,514, Reputation: 1860
    BossMan
     
    #2

    Sep 7, 2007, 04:19 PM
    Here's my usual C&P for cases like this:

    Quote Originally Posted by Curlyben's maintenance tips
    When was the last time you did some serious maintenance on your system ?

    System maintenance includes:
    Defrag
    FULL patching
    Virus scanning
    Spyware scanning
    removal of rubish files

    Defrag is an inbuilt function in XP.
    Open My Computer > Right click C: > Tools Tab and its there.

    To make sure everything is running fine run both anti virus and anti spyware apps in normal AND safe modes. (make sure that they are updated first ! ;)) (AVG is good and free AV)
    (A couple of good removal tools are Spybot and Adaware)

    ALso an on line virus and spyware scanner is Trend Housecall

    Just a note: actively running two AV's on one machine can cause problems.
    So if you are thinking about it make sure your current one is disabled first.
    Same thing applies to online scanners as well.


    Removal of junk files is easy with CCleaner a free app that does exactly what

    If all this fails then a repair install may be in order:

    Here's the official Micro$oft way of doing it,
    and Here's one with screen shots.

    Basically this installs windows over the top of your current setup.
    So you don't loose any information you already have.
    This lot should resolve your issue.

Not your question? Ask your question View similar questions

 

Question Tools Search this Question
Search this Question:

Advanced Search

Add your answer here.



View more questions Search