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LHaywood · Sep 4, 2007, 09:38 AM

I am unable to open the Adobe reader on Desktop nor can I open it through my e-mail. The operating system that I am using is Windows XP I believe 2000. It just seems like when I try to open a document through my e-mail in PDF form I click on the attachment and the little hour glass comes on and nothing happens. Then I try to open of the program on my desktop and still the hour glass shows up but nothing happens it seems like it just hangs there.

retsoksirhc · Sep 4, 2007, 09:40 AM

We need more information. What operating system do you use? What version of Adobe Reader? Are there any error messages? What does it do when you try to open it?

NeedKarma · Sep 4, 2007, 09:42 AM

If yuo're Adobe Reader is broken then one of the options you have is to try and istall a different PDF reader. I suggest Foxit: Foxit Software

Shira42004 · Sep 5, 2007, 06:28 AM

Originally Posted by LHaywood

I am unable to open the Adobe reader on Desktop nor can I open it through my e-mail. The operating system that I am using is Windows XP I believe 2000. It just seems like when I try to open a document through my e-mail in PDF form I click on the attachment and the little hour glass comes on and nothing happens. Then I try to open of the program on my desktop and still the hour glass shows up but nothing happens it seems like it just hangs there.

I am having the same trouble. I asked the question about 4 days ago and no reply as of yet.

retsoksirhc · Sep 5, 2007, 07:30 AM

Actually it was 3 days ago, and there was a reply that day. Have you checked back on it? ScottGem asked a few follow-up questions so that someone might be able to help you a little better. Please answer them, we need a little more information before we can tell what the cause of the problem is.

LHaywood · Sep 6, 2007, 10:50 AM

I tried Foxit Reader and it worked for me thank you guys

NeedKarma · Sep 6, 2007, 10:59 AM

You're welcome. :)

ScottGem · Sep 6, 2007, 12:11 PM

You can always uninstall and reinstall the Adobe Reader.

ScottGem · Sep 6, 2007, 12:13 PM

Originally Posted by Shira42004

I am having the same trouble. I asked the question about 4 days ago and no reply as of yet.

Actually your question was responded to within 5 minutes. Your question is different from LHaywood's. The response asked for more info so we could help you. You have yet to provide the additional info.