[nancychoi99]

:( For some reason I cannot open gmails site! I tried it on AOL explorer.. Myspace.. google everything else works. I did everything on the page it said to do like check security, check connection but nothing seems to work. It worked a couple weeks ago. I also tried to download the newer versions of explorer and Firefox but those don't let me open any webpages at all! The older version of explorer lets me browse pages everything but gmail.. Please someone tell me what the problem can be! I'm sooooo computer stupid! SOMEONE HELP! :(

[retsoksirhc]

If you can get to Google, see if you can at least get into the preferences for your gmail account (the account settings)

I believe there is an option to use regular HTML, or Basic HTML, or something along those lines. That may help your computer display the page.

Are you getting any error messages, and does anything at all appear on the screen? Does it happen when you try to go to the site, or when you try to sign in?

[ScottGem]

Are you on a netwokr that may be blocking the site? Also try deleting an gmail cookies.

[nancychoi99]

Are you on a netwokr that may be blocking the site? Also try deleting an gmail cookies.

Thank you so much for your response.. I'm not sure if I am on a network that blocks it or not.. I checked the section where I allow certain sites and I did add gmail so I don't know.. the funnie thing is just 2 weeks ago I was able to go onto the gmail site.. but now all I get is this message
AllError 400 'http://www.gm... ' Bad Request.
Try reloading the Web page.
Retype the address in your browser.
Check your computer's Internet connection.
How to I delete gmail cookies?

[nancychoi99]

If you can get to google, see if you can at least get into the preferences for your gmail account (the account settings)

I believe there is an option to use regular HTML, or Basic HTML, or somthing along those lines. That may help your computer display the page.

Are you getting any error messages, and does anything at all appear on the screen? Does it happen when you try to go to the site, or when you try to sign in?

Thank you so much for your response.. I'm not sure if I am on a network that blocks it or not.. I checked the section where I allow certain sites and I did add gmail so I don't know.The thing is I can't even go onto the gmail site
. Just 2 weeks ago I was able to go onto the gmail.but now all I get is this message when I type in the web address
AllError 400 'http://www.gm... ' Bad Request.
Try reloading the Web page.
Retype the address in your browser.
Check your computer's Internet connection.

?

[Curlyben]

Completely clear out your internet cache and all files and history and try again.

[ScottGem]

Are you on a company network?

[nancychoi99]

Are you on a company network?

Hi again.. nono just why home laptop.. I did take it to best buy and they did clear some stuff on my start up to make it faster.. you think that might be it? And how would I fix that?
Thanks!!

[ScottGem]

Didn't you ask them what they did?