  | 
                
                    
                 | 
                
                
                 
                    
                    
                    
                 
                
                
                 | 
                 
             
    
        
    
 
	
	
		
	
	
  
    
    
    
      
                  | 
            
      
              
               New Member 
              
              
              
              
       | 
        | 
      
                
               
                
                  
                      Oct 11, 2005, 08:30 AM
                  
                 
       | 
     
     
    
   | 
 
  
    | 
    
    
       
        
        
        
       
    
    
      
      
        
        Help desk
       
      
    
    
    
                  
        Instructions 
 
Compose an email for each of the following situations.  
 
 
A user emails the helpdesk requesting access to shared drive \\mnthyreportsclinic. This shared drive does not exist, however a shared drive \\monthlyreports does exist. Email the user requesting clarification.
     
     
    
    
    
    
    
    
  
   | 
 
    | 
        
                
      
       
        
         
     | 
 
 
	 
	
		 
	 
 
	
	
		
	
	
  
    
    
    
      
                | 
            
      
              
               Uber Member 
              
              
              
              
       | 
        | 
      
                
               
                
                  
                      Oct 11, 2005, 09:22 AM
                  
                 
       | 
     
     
    
   | 
 
  
    | 
    
    
       
        
        
        
       
    
    
    
    
                  
        Are you looking for instructions on how to set this sort of thing up for a website or webpage?
     
     
    
    
    
    
    
    
  
   | 
 
    | 
        
                
      
       
        
         
     | 
 
 
	 
	
		 
	 
 
	
	
		
	
	
  
    
    
    
      
                | 
            
      
              
               Gone, But Not Forgotten 
              
              
              
              
       | 
        | 
      
                
               
                
                  
                      Oct 11, 2005, 09:37 AM
                  
                 
       | 
     
     
    
   | 
 
  
    | 
    
    
       
        
        
        
       
    
    
    
    
                  
        
	
		
			
			
				
					  Originally Posted by  computerkev
					
				 
				Instructions 
  
Compose an email for each of the following situations.  
  
  
A user emails the helpdesk requesting access to shared drive \\mnthyreportsclinic. This shared drive does not exist, however a shared drive \\monthlyreports does exist. Email the user requesting clarification. 
			
		 
	 
 This sounds very suspiciously like a school task you are assigned.  We are not here to do your assignments for you, if this is the case, Sorry.
      
     
    
    
    
    
    
    
  
   | 
 
    | 
        
                
      
       
        
         
     | 
 
 
	 
	
		 
	 
 
	
	
		
	
	
  
    
    
    
      
                | 
            
      
              
               Computer Expert and Renaissance Man 
              
              
              
              
       | 
        | 
      
                
               
                
                  
                      Oct 11, 2005, 10:09 AM
                  
                 
       | 
     
     
    
   | 
 
  
    | 
    
    
       
        
        
        
       
    
    
    
    
                  
        As Chery said, we don't do homework assignments. If you want to copose the e-mials and post them asking for our opinions, that we will do. But the assignment was given for YOU to do as a learning exercise.
     
     
    
    
    
    
    
    
  
   | 
 
    | 
        
                
      
       
        
         
     | 
 
 
	 
	
		 
	 
 
	
	
		
	
	
  
    
    
    
      
                  | 
            
      
              
               Ultra Member 
              
              
              
              
       | 
        | 
      
                
               
                
                  
                      Oct 12, 2005, 04:47 AM
                  
                 
       | 
     
     
    
   | 
 
  
    | 
    
    
       
        
        
        
       
    
    
      
      
        
        Compose
       
      
    
    
    
                  
        Hi, 
You can get all the research you can read by going to  http://www.google.com, or other search engines, by typing in "shared drives", without quotes, then click on Search or Go. 
Best of luck, 
fredg
      
     
    
    
    
    
    
    
  
   | 
 
    | 
        
                
      
       
        
         
     | 
 
 
	 
	
		 
	 
 
	
	
		
	
	
  
    
    
    
      
                | 
            
      
              
               Computer Expert and Renaissance Man 
              
              
              
              
       | 
        | 
      
                
               
                
                  
                      Oct 12, 2005, 05:24 AM
                  
                 
       | 
     
     
    
   | 
 
  
    | 
    
    
       
        
        
        
       
    
    
    
    
                  
        
	
		
			
			
				
					  Originally Posted by  fredg
					
				 
				Hi, 
You can get all the research you can read by going to  http://www.google.com, or other search engines, by typing in "shared drives", without quotes, then click on Search or Go. 
Best of luck, 
fredg  
			
		 
	 
 
Another case of your not reading the question carefully. His assignment was to compose a response e-mail to a request for access to a shared drive. I sincerely doubt that googling "shared drives" is going to help with that.
      
     
    
    
    
    
    
    
  
   | 
 
    | 
        
                
      
       
        
         
     | 
 
 
	 
	
		 
	 
 
	
	
		
	
	
  
    
    
    
      
                  | 
            
      
              
               Ultra Member 
              
              
              
              
       | 
        | 
      
                
               
                
                  
                      Oct 12, 2005, 06:41 AM
                  
                 
       | 
     
     
    
   | 
 
  
    | 
    
    
       
        
        
        
       
    
    
      
      
        
        Opinions
       
      
    
    
    
                  
        
	
		
			
			
				
					  Originally Posted by  ScottGem
					
				 
				Another case of your not reading the question carefully. His assignment was to compose a response e-mail to a request for access to a shared drive. I sincerely doubt that googling "shared drives" is going to help with that. 
			
		 
	 
 Hi, 
Another case of interference. Tried it??  
fredg
      
     
    
    
    
    
    
    
  
   | 
 
    | 
        
                
      
       
        
         
     | 
 
 
	 
	
		 
	 
 
	
	
		
	
	
  
    
    
    
      
                | 
            
      
              
               BossMan 
              
              
              
              
       | 
        | 
      
                
               
                
                  
                      Oct 12, 2005, 07:41 AM
                  
                 
       | 
     
     
    
   | 
 
  
    | 
    
    
       
        
        
        
       
    
    
    
    
                  
        
	
		
			
			
				
					  Originally Posted by  fredg
					
				 
				Hi, 
Another case of interference. Tried it??? 
fredg 
			
		 
	 
 Mr Pott meet Mr Kettle.
 
'Nuff said.
      
     
    
    
    
    
    
    
  
   | 
 
    | 
        
                
      
       
        
         
     | 
 
 
	 
	
		 
	 
 
	
	
		
	
	
  
    
    
    
      
                | 
            
      
              
               Computer Expert and Renaissance Man 
              
              
              
              
       | 
        | 
      
                
               
                
                  
                      Oct 12, 2005, 06:03 PM
                  
                 
       | 
     
     
    
   | 
 
  
    | 
    
    
       
        
        
        
       
    
    
    
    
                  
        
	
		
			
			
				
					  Originally Posted by  fredg
					
				 
				Hi, 
Another case of interference. Tried it??? 
fredg 
			
		 
	 
 Yes I did. Got a lot of hits that explained what a shared drive is, but nothing that explains how to answer a help desk request. You keep make a bigger fool of yourself with your garbage answers.
      
     
    
    
    
    
    
    
  
   | 
 
    | 
        
                
      
       
        
         
     | 
 
 
	 
	
		 
	 
 
 
 
 
     
  
   
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
    | Question Tools | 
    Search this Question | 
   
  
    | 
    
    
    
     | 
    
    
    
    
    
     | 
    
   
   
   
    Add your answer here.
    
    
 
Check out some similar questions!
Help desk
 [ 5 Answers ]
I need to now where I can find any kind of information on help desk such as where can I joun magazines and learn more about the help desk industry and how companies run their help desks??
 
 
Help Desk
 [ 15 Answers ]
Hi 
 
I have an interview this coming Friday for the position of Help Desk, just wondering what questions do you think will be asked by the interviewer..  
 
Thanks
 
 
Help desk
 [ 3 Answers ]
Identify sources of technical support information that can serve as the essential information tool for ICT system support desk?
 
 
Desk top set up
 [ 1 Answers ]
??  How do I delete pictures from the desktop settings
 
 
 
View more  questions
Search
 
 |