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    jdonult's Avatar
    jdonult Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Feb 21, 2014, 02:55 PM
    Moen Motionsense stays on
    Why is my Moen Motionsense not shutting off ? I have taken the batteries out and moved the handle but to no avail.

    Please advise. Thanks.
    drtom4444's Avatar
    drtom4444 Posts: 3,282, Reputation: 145
    Ultra Member
    		  
    #2

    Feb 21, 2014, 11:08 PM
    Make sure the lens is clean at the base. If it's dirty it cannot sense at all. Also, with the plug-in transformer it works better.
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