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    minpinmomxssix's Avatar
    minpinmomxssix Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Dec 7, 2013, 04:51 PM
    Electrical help
    Thanksgiving we lost partial power. Duke power came out and said it was underground cable. Now water not heating ,oven doesn't come on, dryer doesn't heat and heat pump want come on.
    smearcase's Avatar
    smearcase Posts: 2,392, Reputation: 316
    Ultra Member
    		  
    #2

    Dec 7, 2013, 05:50 PM
    What did Duke Power suggest as a remedy?
    This is an article about failures in Duke underground cables:
    Duke Power Tackles 600-V Cable Problem | Archive content from TDWorld
    stanfortyman's Avatar
    stanfortyman Posts: 5,598, Reputation: 279
    Electrical & Lighting Expert
    		  
    #3

    Dec 7, 2013, 08:08 PM
    You lost a leg of your service. If it is not on the utility side of things you need to call an electrician to troubleshoot and fix this.
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