[Cjx]

Hypothetically speaking, if A shoplifted and got caught , no statement was signed and no police report was filed. In short, no authority was involved. But a photo of A and A's identity card was taken. A paid a sum of 3 times the value of the goods stolen. Can the shop sue A even they made an oral promise not to? Can they file a police report afterward? This happened in Malaysia.

[joypulv]

Yes. Some stores do want shoplifters to have a record, and restitution doesn't wipe it out. Presumably A has proof of payment made.
But it is something A is just going to have to worry about.
Each store has a different policy.

[Fr_Chuck]

Since there was no written agreement, they are free to do anything they want, They can pretend they never got the money, if there was no written agreement, and/or no reciepts of payments

[Cjx]

Since there was no written agreement, they are free to do anything they want, They can pretend they never got the money, if there was no written agreement, and/or no reciepts of payments

No receipt was issued but A paid with her credit card hence there is a transaction record .