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    Hek's Avatar
    Hek Posts: 1, Reputation: 1
    New Member
     
    #1

    Feb 11, 2013, 03:15 PM
    My kenmore ultra wash quiet guard 4 soap dispenser does not open.
    I changed the dispenser and it still does not open. Nothing is blocking the door. The racks are properly installed. Iran it several timeswithout detergent and it does not open. I reset the waher and it still does not open.
    drtom4444's Avatar
    drtom4444 Posts: 3,282, Reputation: 145
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    #2

    Feb 12, 2013, 10:25 AM
    Is the rack in backwards? If not then you will need a meter to check the solenoid controlling that door.
    ma0641's Avatar
    ma0641 Posts: 15,675, Reputation: 1012
    Uber Member
     
    #3

    Feb 12, 2013, 02:34 PM
    Some washers use a solenoid, some use a heated wire clip. You will have to pull the inside door to check. The solenoid type use a small plunger pin to hold the door shut and retract at the signal. The heated wire use a U shape clip that expands when the electric signal send a current to the clip, heats and lets the spring snap the door open. When it cools, it allows the door to snap closed.

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