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    JCos's Avatar
    JCos Posts: 3, Reputation: 1
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    #1

    Feb 5, 2013, 03:57 PM
    Maple Chase Saverstat thermostat
    My Maple Chase Saverstat Model 09710 no longer reads the correct room temperature. When it is 68 in the room, it reads 59 which runs the heat continually. How can I rectify this?
    ballengerb1's Avatar
    ballengerb1 Posts: 27,378, Reputation: 2280
    Home Repair & Remodeling Expert
     
    #2

    Feb 5, 2013, 06:05 PM
    That came with a 5 year warranty, how old is it? Try Technical Support at 1-800-hotline for online support
    JCos's Avatar
    JCos Posts: 3, Reputation: 1
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    #3

    Feb 6, 2013, 10:33 AM
    10 years. But I gave that number a try... it was some credit card protection service. Got another number?
    ballengerb1's Avatar
    ballengerb1 Posts: 27,378, Reputation: 2280
    Home Repair & Remodeling Expert
     
    #4

    Feb 6, 2013, 12:49 PM
    That is the only number I saw on their website, just Google them. Most stats like that one have a calibrate provision. I just installed two Honeywell wi fi stats and had to calibrate both
    JCos's Avatar
    JCos Posts: 3, Reputation: 1
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    #5

    Feb 6, 2013, 03:30 PM
    I found their number, called them, and the tech recommended a hard reset by removing the backup batteries, waiting 15 minutes and replacing them, even though there was no low battery warning. That worked and the unit is working fine now.

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