[coxyk]

My Internet connection shows connected with excellent strength but when I click Internet Explorer, it populate the screen but the tab continuously flash Connecting/Navitation Cancelled. At the bottom of the screen it shows 'Waiting for http://www.yahoo.com/... '. Please help! Thanks!

[dell_ratish_c]

Hi ,

My name is Rathish and I am working with Dell Social Media Team.
You have mentioned in the post that you are not able to connect to internet by using internet explorer it just says connecting but nothing happens and explorer just flickers.
I have a few steps which you can try which might fix the issue.
Please open internet explorer.

Click on tools => Internet options => click on Advance tab => reset explorer.

Also please download a different browser if you could from a different computer and install it on this computer in which you are facing an issue, an check if you are getting the same issue or not.
Also I request you to shut down the computer , the router and the modem.
First switch on the modem and then switch the router after 1 min.
Once both the router and the modem is up in running switch the computer on then try .
Please let me know the system model and the operating system which you are using.


Please try the steps and let me know if you need any further help.


Thanks & Regards,
Dell_Ratish_C
Dell Social Media Responder
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