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    Ezzie's Avatar
    Ezzie Posts: 11, Reputation: 1
    New Member
    		  
    #1

    Jan 26, 2007, 07:15 AM
    AOL problems..
    Basically I've reinstalled AOL drivers for my BT modem 100 but my computer can't find connection, I have power light and DSL light solid green, I try to sign up on AOL and it gets to stage 3 and then drops, I don't know much about computers but some one told me to download the new pppoe drivers, if anyone has a link for them id be gratfulll :)

    I would appricate any help, thanks :)
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #2

    Jan 26, 2007, 07:19 AM
    If you have DSL, is it through AOL or another carrier? If its another carrier, then just set up AOL to connect via LAN.
    Ezzie's Avatar
    Ezzie Posts: 11, Reputation: 1
    New Member
    		  
    #3

    Jan 26, 2007, 07:25 AM
    I have DSL, Before I uninstalled the drivers the net was working fine then when I reinstalled them I can't connect anymore, could you post some step by step guides on how too, please :)
    It's Xp format
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #4

    Jan 26, 2007, 07:26 AM
    Is the DSL through AOL or not? Did you try opening Internet Explorer? Have you checked with your carrier's tech support?
    Ezzie's Avatar
    Ezzie Posts: 11, Reputation: 1
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    #5

    Jan 26, 2007, 07:29 AM
    The DSL is through AOL, and Yes I open IE but no luck... :(
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #6

    Jan 26, 2007, 07:33 AM
    OK, Then your first action should be to call AOL tech support. They should walk you through reconfiguring.
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