[RichardAL]

I would be most appreciative if I could get some help with my Trane Weathertron XE 1200 outside compressor and outside fan unit that is not running at all.

I have heat which I think is only due to the Emer (auxillary) heat strips coming on and the inside air handler fan is blowing heat into the air ducts/vents so I at least have heat but I also notice that I have no A/C not that I really need it January. The inside air handler fan seems to run most of the time rather than cutting off because I can see that the desired set temp on the thermostat is not reaching the temp inside the house.

The model # of the outside unit is TWP036C100A2 and it's a 3 ton unit as I understand from the "36" in the model number as well as the from the owner's manual. The outside until is a little over 11 yrs old as well as the matching inside Trane Air Handler Model # TWG036A140A0.

I am located in the deep South about 40 miles inland from the Gulf of Mexico about 130 east of New Orleans in South Alabama so it's real humid here in the summer and doesn't get much below freezing except maybe 3 or 4 times in the winter.

The coil on the inside air handler was replaced about 9 1/2 yrs ago by the same HVAC company that sold and installed the unit for me about 11 yrs ago. And there was another problem with the outside unit about 4 yrs ago and looking at the old repair order the tech called it "compressor inefficient, stuck bypass". A new compressor was installed.

I have had no problems in the last 4 yrs except for a bad inside thermostat and a tech replaced it with a nonprogrammable Pro 1 thermostat about 3 years ago.

I am total electric, use no propane, no gas, just electricity.

I can hear the outside compressor unit "humm" when the inside thermostat is turned on but the compressor is not running nor is the compressor fan running. So I know the outside unit has power but since I am not trained, I have not opened up the outside compressor/fan unit.

I have called the thermostat manufacturer after reading both the homeowner's operating manual and the technician's installation/operating manual. I have pulled the thermostat off the wall, hit the reset button on 3 different occasions, I have NOT bothered any jumper switches on the thermostat but I have removed the two batteries and replaced them and checked if the batteries were good or not. Also, I ran through the tech settings on the thermostat and did not make any changes.

I have turned on, then off the 220V/240V ? Main power on/off switch inside the closet door next to the air handler. I have twice pulled the disconnect elec plug/fuse on the side of my house that runs into the outside compressor unit and saw no corrosion, etc.

Any help would be appreciated and I do have a cheap multimeter that does not beep but has a digital readout panel. I just don't know what or how to test whatever I need to test. I have viewed many help YouTube videos but I just don't have the experience to narrow down all the issues.

Thanks very much for any help sent my way !

Richard

[RichardAL]

Disregard this request for help... I found another site where I posted the same question and received multiple good answers from helpful members within 24 hours...

[J_9]

Disregard this request for help.... I found another site where I posted the same exact question and received multiple good answers from helpful members within 24 hours.....

Sorry, dude. Don't know about your other website, but here we are all volunteers. We all live ordinary lives and volunteer our free time here to help out. Sometimes it can take a while to get a response if the people who have the answer to your question are not able to get on line due to personal responsibilities.

Since this WAS posted on New Years Day, I'm betting that some of our experts were spending time with family and not on the internet.

[RichardAL]

Thanks 4 replying, first 1 since I joined! I understand volunteers here are ordinary people & I frankly didn't expect quick answers. I 2 spent time with my family. But keep n mind that the other site members were all volunteers. My name is Richard

[J_9]

We have some WONDERFUL experts in this area, but I'm sure they are pretty busy right now.

I hope you will give us another chance to "prove" ourselves.