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    Lisabunn's Avatar
    Lisabunn Posts: 2, Reputation: 1
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    #1

    Jun 10, 2010, 10:05 PM
    After troubleshooting or explaining proper process surrounding
    After troubleshooting or explaining proper process surrounding a user's issue/request, and the user is still not satisfied with the resolution, what is the proper process?
    Devorameira's Avatar
    Devorameira Posts: 2,461, Reputation: 981
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    #2

    Jun 30, 2010, 11:59 AM

    You might think about refunding their money. In business the customer should almost always be considered to be right.
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