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    pv_suni's Avatar
    pv_suni Posts: 2, Reputation: 1
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    #1

    Jun 26, 2010, 06:19 PM
    Not able to login despite changing my password
    I am not able to login despite chaning my password. I have given a 24hr prior to trying the new password. I have answered the personal information questions and it advised that I would send me details of re-setting my password to another email id, however I have not received this.
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #2

    Jun 26, 2010, 06:22 PM

    Log into what?
    pv_suni's Avatar
    pv_suni Posts: 2, Reputation: 1
    New Member
    		  
    #3

    Jun 26, 2010, 06:40 PM
    Sorry, forgot to mention... Cannot login to yahoo.com mail.

    Tried changing password. Still does not wrk. Tried going through the process where you say "the account may have ben compromised" , it says it has sent you an email with password reset instructions The mail never arrives.

    Any thoughts?
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #4

    Jun 27, 2010, 05:15 AM

    What happens when you try to log in? What message do you get? Does it tell you the password has been changed successfully? Did you use a different e-mail address when you setup your Yahoo account? Usually the reset instructions are sent to that address, not your yahoo.com one.
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