[Jamie3132]

It won't even budge not a centimeter, nothing. I've tried all methods as described from previous answers to questions. Wd-40, channel locks... nothing works. Help me!!

[speedball1]

Are you attempting to remove the two screws holding the face plate on? If something else please give more details. A picture would be nice. Regards, Tom

[Jamie3132]

Face plate is off, that was easy. The brass ring is what I need to get off. On picture, the screwdriver is pointing at the brass collar.

[Milo Dolezal]

You are probably squeezing it way too much preventing it from turning. Try again...

[afaroo]

I would suggest to apply some WD-40 let it soak for a few minutes, use a bigger pliers or use a strap wrench see the image below, if you use the starp wrench make sure you clean the surface good form WD-40 as Milo says don’t squeeze hard, good luck.

[Jamie3132]

I had 2 size strap wrenches. The first one , a smaller one, the strap acutally snapped. The larger one I used and it won't budge. That is when I went to use the large pliers. I've sprayed it wd-40 already... not even a budge. It almost feels as if it might be cement or glued on there.

[hkstroud]

Well, I've seen that happen. Recently had one where, after I got it apart, it was obvious some one had the bright idea to coat the threads with silicone.

[CHayn]

You could also try lightly tapping on the ring to loosen up any corrosion. I have always had more luck using a strap wrench or just my hand to get it off because of the squeezing mentioned earlier. I have had to cut a few off. Call Delta. If there is a good solution they should have it. THis is a very common complaint. Whenever I replace the rings I put waterproof grease on the threads first in the hope that next time it won't be such a struggle.

[Jamie3132]

Still no luck... come one any other ideas guys?

[hkstroud]

Well if I put a pipe wrench on it, it would come off. Another option is to very carefully cut the ring with a hack saw as shown.

[Jamie3132]

Well, I bought some de-greaser and it loosened it up and I finally got it off. Replace the 2 little springs inside put it all back together. And guess what? It is still dripping. Any ideas now? This is absolutley ridiculous!!

[hkstroud]

Possible scratch in the surface of the cartridge that makes contact with the seals. If that is problem, the drip will probably be hot or cold but not both.

[Milo Dolezal]

I strongly suggest you replace the entire cartridge.

[CHayn]

Did you also change the rubber cups? And I strongly agree with Milo

[Jamie3132]

What exactly is the cartridge? Is that the whole white piece?

[afaroo]

Yes the white piece, see the image below, good luck.

John

[Jamie3132]

Can I get just the cartridge ar a home depot or an ace hardware store or is it specially ordered through delta?

[afaroo]

Yes you can fine it in the Home Depot but Delta faucet parts has life time warranties just call Delta at 800-345-3358 your Cartridge looks like 1300/1400 see the image below give this number to them and they will send you one for free no charge to you

[Jamie3132]

Thanks they are sending me a new cartridge for no charge and no shipping shrges either!

[afaroo]

I am glad to hear that, good luck.

John