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Viswanth · Mar 8, 2010, 12:08 AM

I have a 3G video iPod (30 GB) and it is not responding, charged it fully and is not switching on.

hheath541 · Mar 8, 2010, 12:32 AM

It's an iPod classic, right? With the scroll wheel?

Have you tried resetting it?

To reset your iPod:

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)

2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.

Tip:

If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.

If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

Apple - Support - iPod - iPod classic Troubleshooting

A bit over a month ago, someone else posted looking for iPod repair centers in chennai. Unfortunately, there aren't any in all of India. If you can't fix it on your own, you'll have to send it out of the country to get fixed, or buy a new one.