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    LeGrandB376's Avatar
    LeGrandB376 Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Sep 6, 2009, 06:31 AM
    Cookie not functioning as expected
    My bank cookie is supposed to remember my user name so that I can get directly to my accounts after entering my password. However, whenever I reopen my browser to go to that site, the username has disappeared and I have to rewrite all the information including answering security questions. This is a recent occurrence. I have tried disabling my antivirus and firewall to no avail. What could be blocking this cookie from operating normally?
    WallyHelps's Avatar
    WallyHelps Posts: 1,018, Reputation: 136
    Ultra Member
    		  
    #2

    Sep 21, 2009, 04:11 AM

    Did anything change recently? Switch browsers? What browser are you using? Does this happen on any other sites? Do you have Spybot Search & Destroy or Ad-Aware on your system?

    Answers to these questions may help narrow down the culprit.

    Good luck,
    WallyH
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