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    walt17's Avatar
    walt17 Posts: 335, Reputation: 28
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    #1

    Aug 24, 2009, 11:54 AM
    Security update will not install
    Security update KB971657 will not install. After configuration step 3 of 3, I get a blue screen. Error code: 800F0816.

    I have made several attempts, disabled firewall and anti-virus, with no success. And checked for hardware and software updates. Computer is working fine, no evidence of problems and tests indicate no hardware problems. HP Media center PC with Vista home premium, SP2.

    Other information provided in update failure report:
    BC code 1000008e
    BCP1 C0000005
    BCP2 82255821
    BCP3 8B463A04
    BCP4 00000000

    Any ideas?
    zturner's Avatar
    zturner Posts: 8, Reputation: 1
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    #2

    Aug 25, 2009, 09:43 AM

    I found a similar issue on a vista machine and had to download and run special removal tools to fix it. Have you tried to Google the error code?
    walt17's Avatar
    walt17 Posts: 335, Reputation: 28
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    #3

    Aug 25, 2009, 01:16 PM
    Quote Originally Posted by zturner View Post
    I found a similar issue on a vista machine and had to download and run special removal tools to fix it. Have you tried to google the error code?
    Yep, none of the Google returns solved the problem.
    zturner's Avatar
    zturner Posts: 8, Reputation: 1
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    #4

    Aug 25, 2009, 02:58 PM
    Check your system date and time. I found this while researching the issue in a tech forum: "Setting my PC clock to the correct time corrected the 80072F8F error for me
    as well. " It can't hurt to try.

    Zt
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