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    sassy94's Avatar
    sassy94 Posts: 3, Reputation: 1
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    #1

    Aug 12, 2009, 05:25 AM
    I may have an isass.exe issue
    Hi, I keep getting a blue screen that says my computer has shut down. "driver_irql_not_less_or_equal. sometimes when I restart it says that "isass.exe status 1073741819" has failed. I have installed no new hardware. Any help appreciated
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
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    #2

    Aug 12, 2009, 08:20 AM

    Need to be sure - are you sure it is isass.exe and not lsass.exe
    sassy94's Avatar
    sassy94 Posts: 3, Reputation: 1
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    #3

    Aug 12, 2009, 09:21 AM
    No, I am sorry. I am not sure
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
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    #4

    Aug 12, 2009, 11:14 AM

    See if you can find out exactly the file name that appears

    DRIVER_IRQL_NOT_LESS_OR_EQUAL
    The system attempted to access pageable memory using a kernel process IRQL that was too high. The most typical cause is a bad device driver (one that uses improper addresses). It can also be caused by caused by faulty or mismatched RAM, or a damaged pagefile.

    With that mentioned, it might be that you have a driver that has gone 'bad' - reinstalling the driver may resolve this issue

    Can you get into XP at all?

    If you can:
    -Right click on My Computer on the desktop and choose properties
    -Go to the hardware tab
    -Click on Device Manager

    Look down the list and look for anything that has Yellow Marks next to them and post them here
    sassy94's Avatar
    sassy94 Posts: 3, Reputation: 1
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    #5

    Aug 12, 2009, 01:48 PM
    Thank you. I am in the computer now. The screen appears at different times. The only program I remember using when it has happened is Real Arcade and I have already reinstalled that. Sometimes it shows when I restart the computer. There are no yellow marks on the device manager
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