Dear Telsa,
From my experience the best answer I can advice you is always to answer the same thing: "I would like to help you and I feel with you mom, but I do not know mom". And then go play. This way you will show your mom your empathy, but in the same time she will get used to it and will stop asking you to help her with her problems. It should not take for a long time sweetie. :)
Showing anger, or ignoration or any kind of this I do not recommend, first it does not help anyone/makes the opposite, second it may make other just aggro and sharpen situation.
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