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    Dale_Voss's Avatar
    Dale_Voss Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Apr 14, 2009, 06:59 AM
    RCA RTD315W Home Theater System Freezes after its turned on
    When I turn on my RCA RTD315W home theater system, it freezes up after the 'welcome'. It doesn't go any farther than that. I can't use the remote or even the buttons on the machine. It won't even turn off unless I unplug it. It's about 1 month old and was working fine one day, then the next... nothing. The user guide is absolutely no help... Can someone help me please?
    jmills07's Avatar
    jmills07 Posts: 1, Reputation: 1
    New Member
    		  
    #2

    Jun 5, 2009, 04:13 PM

    Mine is doing the same thing
    DanielF's Avatar
    DanielF Posts: 158, Reputation: 14
    Junior Member
    		  
    #3

    Jun 5, 2009, 10:27 PM

    Dale,

    This is something the average user is unlikely to be able to fix. Luckily yours is still within the warranty period, and you can exchange it for a good one.

    Daniel
    rjp1's Avatar
    rjp1 Posts: 1, Reputation: 1
    New Member
    		  
    #4

    Aug 10, 2009, 12:17 PM
    Mine did the same thing after 5 months. Now RCA is telling me I have to pay to send it back to them for repair. I just do not agree with that if it were closer to a year then maybe. I also purchsed the 1 year service plan from walmart but it only takes over after the first year.
    leethedeuce's Avatar
    leethedeuce Posts: 1, Reputation: 1
    New Member
    		  
    #5

    Apr 7, 2010, 04:01 PM
    Same problem first time I plugged hdmi in unit froze and now won't change never even called RCA because I knew they would make you pay and would be useless. Lesson learned you get what you pay for. Was a gift... Thanks a lot RCA. If anyone finds a fix please e-mail or message me [email protected]
    Glenn2009's Avatar
    Glenn2009 Posts: 1, Reputation: 1
    New Member
    		  
    #6

    Oct 24, 2012, 04:10 PM
    My RTD315W is not under warranty.. Is there any chance that you can tell me what part is defective? The "On/Standby" light is on (displaying a blue light), no other features are working. When I press a feature buttom, the blue light goes out. System just isn't working. System haven't been exposed to water/moisture or excessive heat.

    Glenn
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