The previous owners of this shop were sent to jail for embezzling over $400,000 from the village, how I have no idea.
I had the oil seals replaced by them previously when I had the timing belt changed as well as the water pump since it was all opened up and was recommended, well there was this terrible squeal when they were done, that they said oh the new belt is putting pressure on the belt pulley and we have to order a new pulley, OK sounds a little far fetched to me but either way they have to stop the noise. So my wife is driving it to work 2 days later doing 40 when she said everything just stopped no warning, all the lights went off and the engine died. She called me and said I was lucky I wasn't slammed into. I told her the timing belt snapped, so I had to wait for the shop to open and they had to come tow it and sure enough the squeal was they had tightened the belt so tight that it was squealing from the pressure. Oh yea real men of genius... Unfortunately I was already into them with money and warranty so I didn't want to pay for the oil leak to be fixed again be someone else especially the rear main as that is not cheap. Then earlier I had to have the rack replaced so they said at the time, I go and pick it up and as I leave the parking lot I hear the Same thump I heard when I brought it in so I turned it right around and said did anyone test drive this as the noise is still there, so I am driving this back and forth in the lot as they are all outside listening for the noise then I was able to reproduce it. They tell me that the rack was bad from stock and had to replace it... hey at that time it's their nickel, then when I go to leave my check engine light is on...
The best one is last week I brought it in for the oil leak and they said we have to put in an oversized sleeve and seal according to Ford. 2 days later I pick it up and I am driving to get my wife and I hear an engine knock. I take it back and they tell me it's a rod and the engine is shot to junk the van, my wife sitting in the van can't believe what she hears nor do I. Hear I have taken care of this vehicle since we had it 34K, oil changes every 3K tire rotations, tune ups etc... and all of a sudden I had a bad rod and they are telling me don't drive it that its junk that these rods go all the time without warhing (WHAT)?? So I drive it home and its still leaking oil like 1/2 a quart a week in my driveway. I put some RESTORE in it and a lot of the noise went away. The motor is quite when it is cold and only when heated up made noise. Had it looked and was told that it was a lifter and that stop leak was most likely the cause and now I am thinking that since it was still leaking oil that they never really did anything but maybe add atop leak and said come get it then when it did damage they tried to say oh junk the van as I don't think they wanted to bother because it was all under warranty and knew I would keep bring it back until the leak was stopped... but if I thought it was junk then they would never see it again...
So now the engine is totally quiet not a lifter sound whatsoever, doesn't burn a drop of oil and hopefully doesn't leak any oil either. My 17 year old son came home from work down the street and said Dad the van is junk it won't go past 20 mph, it takes forever to speed up. Now why does a 17 year old know there is something wrong when a mechanic doesn't know something isn't right? TIMING has to be off, surprised it starts
Sorry this is so long, thought you would get a kick out of reading how incompetent some mechanics are... Unfortunately I got caught up with these people and only kept going back because I paid them money and don't want to pay someone else to do the job again and let them off the hook, then again I probably should have, between a rock and a mountain I guess...
Bill
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