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    Geoff Le Friec's Avatar
    Geoff Le Friec Posts: 1, Reputation: 1
    New Member
    		  
    #1

    May 31, 2008, 04:22 AM
    Designjet 100 black print head keeps flashing
    I have a designjet 100. Two days ago the print head needed replacing. I ordered and installed a new black printhead and since then the icon on the printer status display has not stopped flashing. On occasions I have managed to print a test sheet but not a proper letter. I contacted HP who said that the print head must be faulty. I have downloaded HP system maintenance and the new firmware - S.05.03 fmw, I have tried to align printheads and clean printheads. Each time I get a sheet with a printed green/grey bank across the top left half of the page.

    I would appreciate any suggestions
    donf's Avatar
    donf Posts: 5,679, Reputation: 582
    Printers & Electronics Expert
    		  
    #2

    Jun 1, 2008, 02:25 PM
    Did you have the cartridge refilled or did you order a new HP cartridge?

    If HP says the cartridge is defective, get the cartridge replaced either by the point of sale or HP.
    aressee's Avatar
    aressee Posts: 1, Reputation: 1
    New Member
    		  
    #3

    Feb 4, 2009, 06:37 AM
    Quote Originally Posted by donf View Post
    Did you have the cartridge refilled or did you order a new HP cartridge?

    If HP says the cartridge is defective, get the cartridge replaced either by the point of sale or HP.
    I have the same problem with my Designjet 100 - the black printhead keeps flashing.

    I replaced the printhead not the ink cartridge with a genuine hp 11 - but is still flashing

    Any suggestions
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