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    rhouse30's Avatar
    rhouse30 Posts: 306, Reputation: 1
    Full Member
    		  
    #1

    Jan 15, 2009, 09:16 AM
    Troubleshooting Wxp professional
    I recently reinstalled window xp professional because of some problems I was having. I am still having problems. When I download some software that I previously had and are still using on another PC, once I reboot it is all gone. One software that I was trying to download, I couldn't completely install because of error messages. Right now I went to trendmicro to scan my PC, and it is stuck on the page before it does the scan.

    I can get on the Internet. I have Zone Alarm and Kapersky Virus protection.

    In your opinion, what could be the problem.

    Thanks in advance.
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #2

    Jan 15, 2009, 05:16 PM

    Not recommended to run 2 antivirus at same time - plus you have trend micro
    To be honest that is a much bit of overkill

    Only ever have 1 AV active with real time scanning.
    Even thought both scanners may be happy working together and not conflict during normal use as soon as you get a infected file your PC may clash as both will fight to remove the virus.

    here's an article, take info for what it's worth
    Smart Computing Article - Clash Of The Antivirus Apps

    Personally I would do another reinstall and follow steps provided in link below

    How to Format Drive and Install Windows from Scratch
    Geek to Live: How to format your hard drive and install Windows XP from scratch
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