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DyanaGiselle · Jan 7, 2009, 12:08 AM

I placed an order for monobenzone at MONOBENZONE.NET on December 1st 2008 and never received my order. I have sent them several emails asking for my order, and they've not responded. So I went on a different email account, and sent them an email posing as a person wanting to buy monobenzone - and they responded to it! This fraud company is outrageous, and I am willing to show anyone my paypal recipt and the countless emails I've sent to [email protected] getting no response from them. DO NOT purchase anything from this company! Please research a LEGIT monobenzone source instead of investing your hard earned money into these scammers bank accounts!

clueless2008 · Jan 7, 2009, 02:06 PM

I am so sorry this has happened to you. They scammed me as well! I ordered from them a while ago and never received my cream and they didn't answer any emails or phone calls. I warn anyone that this company is FRAUD! You can report them to BBB online and other sites.

DyanaGiselle · Jan 7, 2009, 02:57 PM

Im sorry this happened to you as well, I just wish someone would've posted a warning about this company. I went to multiple websites (even this one) to check if this company was a scam... it seemed legit. I googled "monobenzone.net scam" and nothing came up! And a few people on here claimed monobenzone.net had good creams. I think its very cowardly for them to lie like that.

RedDiamond · Jan 7, 2009, 07:11 PM

I heard that mono.net has went down the tubes. I ordered from them like the summer time and it worked a little bit. Then my skin was peeling and getting darker. I haven't used it since. If you used paypal, why don't you file a dispute agaist then and get your money back?

mepk5 · Jan 7, 2009, 08:24 PM

Yes,
File a complaint & report them to paypal, BBB, Consumers Affairs.
I rec my mono from them in Sept. It took longer to rec that time. I knew it was my last time. I read complaints in Nov about them not mailing products or answering phones.

Carmen · Jan 8, 2009, 12:35 PM

Sweetie, Paypal is the safest way to pay, and you can always get your money back unless you paid via Western Union or moneygram. Log in to your paypal, and under that particular payment to monobenzone.scam I mean .com, click dispute, then get ready to document everything. But if mono can provide shipping/tracking# and shows that it's delivered to you, then you're out of luck.
Again, you can always get your money back, just make sure you filed before the 45th days upon your last order, Goodluck!

Originally Posted by DyanaGiselle

I placed an order for monobenzone at MONOBENZONE.NET on December 1st 2008 and never received my order. I have sent them several emails asking for my order, and they've not responded. So I went on a different email account, and sent them an email posing as a person wanting to buy monobenzone - and they responded to it! This fraud company is outrageous, and I am willing to show anyone my paypal recipt and the countless emails I've sent to [email protected] getting no response from them. DO NOT purchase anything from this company! Please research a LEGIT monobenzone source instead of investing your hard earned money into these scammers bank accounts!

Super Shallow · Jan 20, 2009, 07:07 PM

Is there something new?
Did you get your money back?

DyanaGiselle · Feb 1, 2009, 08:34 PM

Originally Posted by Carmen

Sweetie, Paypal is the safest way to pay, and you can always get your money back unless you paid via Western Union or moneygram. Log in to your paypal, and under that particular payment to monobenzone.scam i mean .com, click dispute, then get ready to document everything. But if mono can provide shipping/tracking# and shows that it's delivered to you, then you're out of luck.
Again, you can always get your money back, just make sure you filed before the 45th days upon your last order, Goodluck!

Thanks a lot! I got my money back :)

DyanaGiselle · Feb 1, 2009, 08:34 PM

Originally Posted by Super Shallow

is there something new?
did you get your money back?

Yup, I got it back :]

lighterrr · Feb 3, 2009, 02:05 PM

I have used form .net and had no problems with them, I asked about their delays and they said they had a shortage of mono, this company has helped many people to achieve their desired color and if you used paypal I am sure you got a refund, so you should not bash a company that is trying to help people achieve the change they desperatly desire.

mepk5 · Feb 3, 2009, 02:18 PM

Dyanagisell,
I'm happy u got r money. Thanks for letting us know your experience w mononet.
Anybody that order from them.Is doing it at their risk. I appreciate r honesty.
Will u contine w/ mono? Or is it a wrap?
Every company is a risk.

needtolighten · Feb 3, 2009, 02:34 PM

Hey DyanaGIselle,

I can't tell you how freaked I feel but MONOBENZONE.NET cheated me too..

I purchased a packet of mono in the month of OCtober 2008 and it never came to me.

They kept telling me to wait.. then I waited.. then later when I filed a dispute with Paypal they say now since its more than 45 days the case has been closed. So we can't do anything.

They told me that if there are other complainants about this site.. then they could open up a case against them.

Well case or not.. I HAVE BEEN DUPED BIG TIME...

I have spent so much freakin money on all this sometimes its depressing.

mepk5 · Feb 3, 2009, 02:56 PM

They told u u waited too long?
Try again. & again. Tell them uwill sue them if they don't assist u w/ refunding your money.
IF they finally mail u (saw dust) anything. I wouldn't use it . Get your money back. Call these people leave many many messages.!

DyanaGiselle · Feb 3, 2009, 04:54 PM

Originally Posted by lighterrr

i have used form .net and had no problems with them, i asked about their delays and they said they had a shortage of mono, this company has helped many people to achieve their desired color and if you used pay pal i am sure you got a refund, so you should not bash a company that is trying to help people achieve the change they desperately desire.

Many people? That would be shocking, since I've read that many people had problems with them. Maybe you are a friend of someone that works at that scam company (maybe), but if you're not then maybe they're sending mono to certain customers and scamming other buyers.

By the way, they scammed me, and only refunded me because they didn't want to get in trouble - so I'm helping others from getting scammed by posting my story. How is that bashing them? It makes no sense to say I'm bashing a company that scams people.

lighterrr · Feb 3, 2009, 08:06 PM

A scam is when you are dupped out of your money as YOU previously stated YOU GOT A REFUND , so how where you scammed. I ue]se their products and I sware by them period, good luck with your whitening

needtolighten · Feb 6, 2009, 11:45 AM

Originally Posted by mepk5

they told u u waited too long??
try again. & again. Tell them uwill sue them if they dont assist u w/ refunding your money.
IF they finally mail u (saw dust) anything. I wouldn't use it . get your money back. call these people leave many many messages.!!!!!!!?

Hey mepk5.. yeah I will do that.. but the freakin .net guys don't even pick up the calls no more.. its pissing to the coreeeee... and paypal asked me to find someone to file a case against this company

RedDiamond · Feb 6, 2009, 08:42 PM

I thought mono.net was closed because people weren't receiving their products. I asked them what's the deal on that.. they said that since .net is shipping from canada the customs where seizing the products and destroying them. I recently just ordered 20% hydroquinone and its going to be shipped Tuesday. Now they are shpping throw register mail now, according to Amanda. I will be tell yo guys abouts my order and how it goes.

needtolighten · Feb 9, 2009, 12:05 AM

Oh is it that the product is getting caught in the customs near Canada itself and getting destroyed..

Well after months of sending them messages they have finally seemed to respond a little.. Got a reply by email where they stated they would resend me another package.. but I have to pay the courier charges...

I hope this one will come through else I will have to waste so much money again just for courier and not get it then.. . that would be so upsetting.. I guess they don't realise how much people are saving to buy all these products and how it hurts when they don't receive them...

Lets see I will keep you posted MEpK 5 if I get it or not.. else I shall ask for a refund... But I STILL Won't TRUST THIS SITE AND ASK NO ONE TO UNLESS THeSe ISSUEs OF PEOPLE Receiving THEIR PRODUCTS AND AFTER RECEIVING THEM The PRODUCT BE AUTHENTIC AND NOT RUBBISH.

needtolighten · Feb 9, 2009, 03:32 PM

Dyana,

Really these mono.net guys are very upsetting..

They are messaging me saying they wish to help me and first the lady said I will need to send them the courier charges and they would send me the product.

Now they are saying that I have to pay courier charges nad the product charge again..

Why should I pay again? I have paid once and it was a lot of money. I don't care if they don't think so... For me it's a lot of savings.

I want my product or my money back. Please guys tell me what should I do.. I can't let my near 160 pounds just go down the drain like that...

I tried with paypal who are not helping

mepk5 · Feb 9, 2009, 05:34 PM

Paypal has a number to call somewhere? I'm sure.
Lighterr seem to have a nice relationshop w/ them. Ask her.
ME? I would go mass attack! Lol
OK! I got anger issues when I feel ripped off.
I would first contact eBay & ask questions there. I'm sure they will assist u!