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dialygal · Dec 25, 2008, 05:56 PM

In desperate need of help. Had a plumber look at this and he says nothing is wrong, but the toilet is crooked (slanted to one side).

The floor is intact, no leans, cracks, spongy areas around toilet.

No leaks, signs of water damage.

Floor does not "squeak" when seated on the toilet.

Flushes properly, plenty of water pressure.

Toilet "leans" a good inch to inch and a half to the left side. I had the plumber check this thinking that the flange may be broken, but he said it was not. When I asked him to fix it, he said there was nothing wrong with it.

I know that there is, but not sure what to do next. Any suggestions?

mygirlsdad77 · Dec 25, 2008, 06:40 PM

Does just the bowl lean, or just the tank. Or both. Is the floor level. I have seen some very bad castings of toilets. Can be very uneven from the factory. Is this a new toilet? How long has this been a problem? Lets hear the whole story and we will try to give advice.

ballengerb1 · Dec 25, 2008, 07:01 PM

Mygirl asked some great questions so try to answer them. Get a new plumber while you are at it. Even a handyman knows a toilet must be leveled wwhne installed, you can use plastic shims if needed.

dialygal · Dec 25, 2008, 08:53 PM

Thanks for the quick responses. To answer your questions:

No, this is not a new toilet. I bought the home and found this out AFTER it passed inspection.

The floor is level. Maybe it is the commode that is tilted. All the bolts are secure, nothing wobbly. It's the entire commode that tilts, not just the bowl or just the tank.

I'm currently remodeling the only other bathroom in the house, so I'll have to wait until it's done to pull this toilet.

Thanks!

Milo Dolezal · Dec 26, 2008, 12:02 AM

It is that either the toilet ring is too high or - in case of Cast Iron pipe - it may be sticking too high. 1" is way too much. You have to call the plumber back. He has to lift the toilet and look under neath to find out what's preventing it from sitting straight and flush with the floor.

mygirlsdad77 · Dec 26, 2008, 01:05 PM

Agree with milo. Also, the floor may appear level around the toilet, but once you pull the toilet, you may find warpage of the floor directly under the toilet. With a wood floor, you will most likely have to have this portion of the floor replaced. If floor under toilet is fine, and flange is too high(as milo stated) then you will either need to lower flange, or shim toilet. Please let us know what you find.