Ask Experts Questions for FREE Help !
Ask
    copperhead4's Avatar
    copperhead4 Posts: 2, Reputation: 1
    New Member
    		  
    #1

    Dec 13, 2008, 11:58 AM
    Defrosting coils vs Cleaning coils
    What is the difference in Defrosting A/C coils, and Cleaning A/C coils? My problem is I have been charged for cleaning, when all that occurred was Water poured on the coils to remove ice, which I believe to be a totally different service... certainly not worth 190.00... for the 15 minutes (top) it took to hose down the coils.
    KC13's Avatar
    KC13 Posts: 2,556, Reputation: 99
    Ultra Member
    		  
    #2

    Dec 13, 2008, 12:03 PM

    The service rate you are charged may vary based on how cold it is outside and how long the service guy spends shivering while he de-ices your unit, difficulty of access to unit, weekend/overtime charges, etc.
    twinkiedooter's Avatar
    twinkiedooter Posts: 12,172, Reputation: 1054
    Uber Member
    		  
    #3

    Dec 13, 2008, 12:04 PM

    Wow, what else was done for this princely sum? Was a part changed out? If you are unhappy (who could be happy paying $190 for coil defrosting/cleaning) with this price, I would suggest that you contact the owner of the company you hired/paid and discuss a refund as soon as possible. Just stewing over being overcharged won't help your situation. You need to pick up the phone (or better yet) go in person to their offices (if they have an office to go to that is) and sit down and CALMLY talk to the owner and see what arrangements could be made.
    copperhead4's Avatar
    copperhead4 Posts: 2, Reputation: 1
    New Member
    		  
    #4

    Dec 13, 2008, 12:14 PM

    This service call occurred in South Georgia! No shivering at all. I immediately called the Owner, who is now the wife of the deceased owner I always dealt with. I was courteous, but she immediately spat back that I could not set her prices and water was cleaning the coils! I have since paid a partial payment and written a letter (cordial) letter asking for an adjustment. Again instant threat to take me to court. I am gathering information in case that happens.
    hvac1000's Avatar
    hvac1000 Posts: 14,540, Reputation: 435
    Heating & Air Conditioning Expert
    		  
    #5

    Dec 13, 2008, 12:19 PM
    Quote Originally Posted by copperhead4 View Post
    This service call occurred in South Georgia! No shivering at all. I immediately called the Owner, who is now the wife of the deceased owner I always dealt with. I was courteous, but she immediately spat back that I could not set her prices and water was cleaning the coils! I have since paid a partial payment and written a letter (cordial) letter asking for an adjustment. Again instant threat to take me to court. I am gathering information in case that happens.

    If the coil looked like this water will not clean it anyway frosted or not.
    Attached Images
     
    KC13's Avatar
    KC13 Posts: 2,556, Reputation: 99
    Ultra Member
    		  
    #6

    Dec 13, 2008, 12:25 PM

    Well I'll be! So that's what happened to that Cialis coupon and half-smoked joint we lost! Gaw-lee!
Not your question? Ask your question View similar questions
 

Question Tools Search this Question
Search this Question:

Advanced Search

Add your answer here.


Check out some similar questions!

AC coils freezing up [ 2 Answers ]

At the beginning of the summer of our new house we had our ac/heat pump serviced. It was explained to have been installed and had a leak. (It is a new outside unit but inside in 12 years old) The pipe was soddered and worked fine for a couple of months. At that time the inside coils froze up...

Frozen coils [ 6 Answers ]

The roof top unit condenser coils are all frozen and covered in ice, what could be the reason for that?

Cleaning internal AC coils [ 3 Answers ]

I have a two AC units for my 2-story home that are about 15 years old. The internal coils (cooling coils, evaporator coils ?) in my attic have needed cleaning for some time. I know a good cleaning will increase efficiency and probably lower my electric bills. Professional estimates run several...

A/C unit won't cut on after cleaning coils [ 1 Answers ]

I turned my unit off at the unit breaker on the outsdie of the house and cleaned my coils. I tried to power up the breaker but nothing happened. I have checked the house breaker for the A/C unit and tried the A/C breaker time after time. No power. The Thermostat in the house doesn't light up. Help!

New A/C coils in old case? [ 1 Answers ]

I am replacing two 21 year old Carrier AC units with new Carrier 10 seer units, coils and lines. My installer said that he will use the old cases ( as they are better constructed than the new cases) to house the coils. Is this an OK thing to do? Are there any size concerns to address with doing...

View more questions Search