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    suebeesushi's Avatar
    suebeesushi Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Dec 6, 2008, 12:25 PM
    Facebook Virus
    I ran Ad-Aware and had 2 criticals which I quarantined - now I am unable to send any messages through my inbox - getting an error saying /ajax/inbox/ajax.php web address does not exist - what do I do to restore this?
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #2

    Dec 6, 2008, 02:51 PM

    You can try to go back with system restore when this was not happening

    If you do not know system restore, post back with xp or vista you are using
    Whiskey14's Avatar
    Whiskey14 Posts: 219, Reputation: 16
    Full Member
    		  
    #3

    Dec 14, 2008, 10:34 PM

    Using Internet Explorer, go to:

    http://security.symantec.com/sscv6/d...d=ie&venid=sym

    Click the GO button, then under Virus Detection, click Start. You might be told that you need to download and install ActiveX Controls for the scan to work, answer Yes.

    Write down exactly anything it finds, then go to: : and do a search for what was found. Symantec usually has a removal tool and/or directions for removing manually. Make sure that you follow the instructions for removal, step by step, especially the part regarding disabling System Restore.

    Hope this helps!
    Whiskey14
    jamesbraken's Avatar
    jamesbraken Posts: 157, Reputation: 1
    Junior Member
    		  
    #4

    Mar 25, 2009, 12:34 AM

    It can be spyware so, go for all the scanning with updated anti virus and try to go back to system restore and put your internet security on high. Keep the firewall turn on.
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