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    dental's Avatar
    dental Posts: 2, Reputation: 1
    New Member
    		  
    #1

    Oct 25, 2008, 11:20 PM
    Cd rom not working
    The Cd rom is not showing up on my computer What can I do to get it back
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #2

    Oct 25, 2008, 11:36 PM

    Any changes that either happened or that you perhaps made to your computer around the time that the problem started; particularly any software or hardware that you installed or setup.

    Is it not showing up in windows explorer or device mgr, or both?

    Right click on My Computer on desktop and go to properties then the hard ware tab and device mgr. is there a dc/dvd rom drive heading there and a plus sign next to it? What is under plus sign when you click on it

    Any yellow marks there in device mgr.

    What operating system?
    dental's Avatar
    dental Posts: 2, Reputation: 1
    New Member
    		  
    #3

    Oct 26, 2008, 05:03 PM
    Yes there yellow signs under DVD/CD-rOM DRIVES
    CDWRITER IDE-4816
    DVD-16X DVD-ROM BDV316C
    EMACHINE MODEL
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #4

    Oct 26, 2008, 05:52 PM

    Did you install any cd burning/writing software recently

    First thing to do is to right click on the drive that has yellow mark next to it and choose uninstall and say OK

    Now close all open windows and restart PC

    On restart, windows will detect drive and attempt to install drivers for it

    When restarted check drive in windows to see if seen and also check device mgr to see if yellow marks is back
    Mxaza's Avatar
    Mxaza Posts: 12, Reputation: 1
    New Member
    		  
    #5

    Nov 7, 2008, 05:26 AM

    I also experienced the same problem and followed instruction similar to those of seahwk83, but still it did not work.

    This link though proved useful:
    PC Hell: How to Fix Error Code 39 with DVD or CD-ROM drive in Windows XP/Vista

    This then helped to solve my problem.

    Thanks
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #6

    Nov 7, 2008, 09:40 AM

    Mxaza
    Glad you found that info, that is what I would have suggested next if above did not work

    The problem is usually 1 of the 2 things and you found the 2nd

    Good to hear your back and working


    Here is the link I refer to:

    Upperfilters/LowerFilters
    Follow method 2 on this link, if this does not resolve problem, the changes you may have made will not effect your computer operation in any way -
    http://support.microsoft.com/kb/314060
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