[nanc1430]

Stringer,
That's a very good idea. I will concentrate on the nightly jobs and then everything else is gravy.
I just didn't know where to start with bidding on restaurants. I know most of the cleaning companies don't do the kitchen. They only do the front room but as far as bidding, I don't have a clue if they charge by the square foot or hourly. I know that offices pay by the element but don't know the going rate for this also. I will have to contact a friend in Pennsylvania that did that down here as to what they might charge by the element.
I thought by doing the other type first, it would give me some time in between to feel my way through. Your right though, it's only when they have houses. I know they are getting ready for the parade of homes and wanted to be included in that. I am doing a spec house Wednesday for a contractor and think I will be servicing it once a week until they sell it. I walked the beat today and tonight with door hangers. I put them on offices, (each type has their own different saying and specials)
Nice houses and houses for sale or rent.
If I had a clue as to what they pay for restaurants, I would feel a lot better about them.
Is there any way I can find out a ball park figure and I can go from there?
Can you help me with the restaurants?
I really want to make a go of it and with the economy these days, have to give a little more for the money but don't want it to cost me either.
Thanks
nanc1430

[Clough]

Originally Posted by Stringer

Hi Nanc,

I am a little confused as to which way to proceed with this? May I ask some questions of you?

1. Are you wanting to start a "conventional" commercial cleaning company?

If you are then the way to go is to seek out business that will be cleaning 3 to 6/7 days per week on a regular basis.

2. If you are not, then you are going after business that only comes up periodically right?

Depending on this type is OK however it is somewhat like recreating the wheel each time. Even though you are "on their bid lists" you only get this business when it is available. And creates much more "sweat" and less stability (steady growth income).

In my opinion and this is the way I set up my business is to go after the steady/nightly cleaning which means that you will have that account on-going with the profit from it coming in each month. Then when you get the second, third, fourth, etc "steady" account of the same kind your bottom line will will continue to layer in a positive way.

Now after you establish the steady business (nightly) you have more options for additional profits; carpet cleaning, scrub and refinish VCT (hard floors), window cleaning, fabric chair cleaning, etc from these "nightly" accounts/clients.

Then possibly go after the construction clean ups, the new house clean ups, the "move out" clean ups.

I chose to have a steady income from the commercial business and sold the other things for additional business and profits.

This is only my opinion, do as you choose obviously, but I think that this business model would work better for you now and certainly in the future. And the steady income provides more financial and job security.

In these nightly commercial accounts I always list things such as carpets, hard floors, windows, etc as an available "option" with a price in the original proposal which they sign and is now the contract. By the way, whenever possible I never put a time line in the proposal, unless the request it. This allows the contract to go on without disruption. You should put a "30 day termination" clause in the proposal, this allows you or your customer to terminate after a 30 day notification, in writing.

Did I make any sense to you on this? If it does and you want to proceed with this then we can move on to "how to do this." As Clough has given you excellent advice on how to market and advertise your business. You need to have a Business Plan, a written one for your on benefit and clear planning for you and your company.

Stringer

Stringer,
That's a very good idea. I will concentrate on the nightly jobs and then everything else is gravy.
I just didn't know where to start with bidding on restaurants. I know most of the cleaning companies don't do the kitchen. They only do the front room but as far as bidding, I don't have a clue if they charge by the square foot or hourly. I know that offices pay by the element but don't know the going rate for this also. I will have to contact a friend in Pennsylvania that did that down here as to what they might charge by the element.
I thought by doing the other type first, it would give me some time in between to feel my way through. Your right though, it's only when they have houses. I know they are getting ready for the parade of homes and wanted to be included in that. I am doing a spec house Wednesday for a contractor and think I will be servicing it once a week until they sell it. I walked the beat today and tonight with door hangers. I put them on offices, (each type has their own different saying and specials)
Nice houses and houses for sale or rent.
If I had a clue as to what they pay for restaurants, I would feel a lot better about them.
Is there any way I can find out a ball park figure and I can go from there?
Can you help me with the restaurants?
I really want to make a go of it and with the economy these days, have to give a little more for the money but don't want it to cost me either.
Thanks
Nanc1430

Hi, nanc1430 and Stringer!

Since posts did go on to another page here, I thought that I would re-cap things a bit so as to make things easier for people to follow.

I do agree with you Stringer, that developing a business plan would be the thing to do at this point. Something like that concerning Nancys business could be developed right on this thread.

Part of the problem with doing that is that we all aren't necessarily on here at the same time, in addition to whatever else we have going on in our individual schedules. This is something that we do need to talk about. There are times when we are on here together late at night. Hopefully, we can get together in the next few days when we are all on here at the same time late at night.

Nancy, since you have placed some ads, I am going to go looking for them according to what I advised you to post in order to see how well they are getting exposure. If you could list the sites where you have already posted ads, that would be helpful.

Thanks!

[nanc1430]

Hi Chris,
I have posted so far on Hoobly, OLX, Craigslist (both brevard and Orlando), Us Freeads,
Domestic Sale, Live Simon, Free Ads.com and a few more that I can't seem to find the list right now as I am getting ready to go and do a final clean on one job and want to meet with the contractor that has 149 houses yet to build and the first cleaning company was charging too much and the other one never showed up. I'm trying to stay with him on this.
Hopefully some of the ads showed up.
Will be on for a while tonight but can't be too late as I have a Rough clean to start Wednesday.
This is a spec house so I will get the once a week clean to go with it.
Talk later
nanc1430

[Stringer]

Good morning Nanc and Clough,

Nanc, there are several good, simple books available to you on Business Planning, check out Barnes and Noble and Borders;

"Complete Book of Business Plans" - Covello & Hazelgren
"The Market Planning Guide" - Bangs (5th edition)
"The Everything Business Planning Book" - Marlene Jensen

These books are in layman's terms and easy to understand as some get much too detailed for beginners. Also please look into the "For Dummies" series. Please do not be offended by the title Nanc but again they are very easy to understand and have some very good sales advice for beginners.

We started cleaning about 8 restaurants about 16 years ago and after about a year gave them up. The "nature" of these accounts is pay little expect a ton... And you are correct usually it is the "front of the house" that is cleaned by a service. There are a lot of other reasons we gave them up, but just suffice to say the sweat to reward ratio was NOT good... and there were always problems. The first time that another company came in with a bid $10.00 less they would change. We cleaned some very prominent and large ones... same with most of them, we made the decision not to do this. I am sorry, it has been over 15 years and I don't remember pricing except that we got fleeced and I did not like that, along with the constant complaining.

As far as sales and what to put in your hand outs; ALWAYS remember that no matter what you are selling there are always others doing the same and are bombarding prospects constantly. So how do you succeed with this happening?

Easy... here's the secret; just listen to your prospects, honestly and seriously LISTEN and take notes. Companies, especially new ones feel that they have to blow their trumpet constantly about them and what they can do. Guess what... all the rest are doing this also and the prospects are turning a deft ear... If you can learn this lesson now... it will help you immensely.

ALWAYS think from your prospects perspective---ALWAYS!!

When they hear the "line" again and again they are thinking... here we go again... You haven't related to them at all.

Making a decision to buy is always emotional (when everything else is equal), you have to find their pain, yes pain. If they are making a change there is a reason and it has caused them some level of "pain."

Tell them in a nutshell who and what you are (period), this isn't easy because it is in our human nature to talk... all the time most often.

ASK them QUESTIONS, yes questions. Since we have established that people like to talk and expose what they think, take full advantage of this... right. They will give you the information you need AND they will LIKE you.... THIS is an emotion Nanc... yes liking you is an advantage! You ask... they talk, easy. Remember this always (even in personal relationships) it works... free information that you would have paid a lot of $$$$ to find out otherwise...

I know I spoke of this before... but it is very important to distinguish you from the masses.

Keep this in mind in everything; on the phone, in person and in your ads and leave behind pamphlets.

Here are some examples to use:

Keeping in mind that usually... if they are talking to you then they are considering FIXING a problem that they feel or perceive they have... YOU need to expose that problem (emotional area) and offer a solution... how, by asking questions and acknowledging their "pain."

Examples:

-What prompted you to look into resolving your problem?
-What are your expectations?
-How do you see the process of fixing this?
-What is it that you'd like to see accomplished?
-What are the top three things that you are not satisfied with presently? (This gets them to put it into words... works)
-Can you help me understand that a little better..
-What does that mean..
-How is the process working now..
-What challenges are you facing now with this process?
-What challenges has that/this caused you in the past?
-What IS working now with this process?
-What other items should we discuss?

And one of the most important questions; Is there something that I may have forgotten to ASK YOU????

Questions that get them to talk... when you begin ask them if you might take about 10 minutes to ask some important questions to better understand what exactly they need AND how you can solve/fix the problem/s. Do this before you walk through the facility to review the building. Because... you have begun to establish a rapport with him/her already and it will be much easier.

Now... does this work every time... no obviously, BUT the philosophy is sound and it works, it breaks down barriers when YOU let them TALK... they will like you and really not know why, after all they just met you, but people are not given the chance to expose their problems and TALK... it is nice just to have someone listen... take their "lead" if they want to get right down to business that is fine... ask away nanc. If they want to discuss the Olympics... fine for a bit... it all builds a business relationship.

Absorb this, I know it is long, and get back to me... K?

[nanc1430]

Stringer,
This sounds good and I will look into the books this week.
What are you talking about to clean 3-4 times nightly? I am sort of confused about that.
I can't think of anything but restaurants that would clean so often. Maybe a large beauty shop. Other than that, I can't think of anything.
What is out there that cleans that often?
Thanks
nanc1430

[nanc1430]

This is for Craig but Stringer if you can help, please do.
I have been getting ads for advertising on my space. What do you think of that?
Is there a downside or does everything help?
Thanks
Nanc

[Stringer]

Stringer,
This sounds good and I will look into the books this week.
What are you talking about to clean 3-4 times nightly? I am sort of confused about that.
I can't think of anything but restaurants that would clean so often. Maybe a large beauty shop. Other than that, I can't think of anything.
What is out there that cleans that often?
Thanks
nanc1430

There are a TON of business offices... that is the foundation. A lot of companies, including mine, have gotten to the point where they don't even call on small and medium sized businesses anymore.

Buildings that are 5, 7, 10,000 square feet, smaller ones. They are all over the place Nanc, all over. These are the buildings that have cleaning on a regular basis. They contract for once, three, five nights per WEEK (not a night). This is the target for the commercial cleaning we have spoken about. Think about it; if you get three buildings that have you clean 3 nights per week, that is 39 nights per month. If the average charge per night is around $40.00 that is a gross income of: $1,560.00 just for three buildings and for only three nights per week. AND, it comes in every month that you keep the account/s. Then as you add other business/commercial buildings that figure increases.

This is a "market" area (size of business buildings) that has a lot of growth. Then you gain experience and then move to buildings that are 5 or 6 days per week... and so on.

Nanc, please do not over look the part about asking questions... this is important.

Stringer

[nanc1430]

String, thank you.
That is one of the places I was checking on last night. I will have to concentrate more on them. What would be the adverage prices for them? Is it by the square foot or still by the element?
I need a ball park to go on and then when talking to them can feel them out more.
Thank you
Have to leave for my final clean but will be on later tonight.
Nanc

[nanc1430]

My next door neighbor is one of the big wigs in one of the largest newspaper companies down here. Would I need any special equiptment or just the usual? They might want rugs done but I can sub that part out if I knew.
Thanks
Nanc

[Stringer]

The pricing for these small to medium sized businesses (real estate offices, insurance offices, travel offices,. all offices) can be established by also asking this question;

"Can you tell me what you present budget is for cleaning?" Some will not tell you, some will lie and tell you less than it is, but you will get an idea.

The smaller the building the larger the price is per square foot, general rule.

Pricing is always difficult Nanc;

-Going competitive pricing in your area.
-Price per sq ft; varies, an average is probably around $.10 to $.15 per sq ft. For business this size, larger buildings have a lessor price per sq ft.
-Price by how many labor hours and other costs (insurance, supplies, equipment, administrative, profit, etc) Figure your monthly price (YES... in this type of business always price monthly!)
-Volume in the offices has a lot to do with pricing also; a lot of employees; more trashcans to empty, more paper to replace in the washrooms, more to do in their lunchroom, etc. If the place is heavily congested the I would increase the price, because you will have more work to do each night.
-Usually a combination of all of the above and more.

By the way... it is always better to have the client provide; hand soaps, toilet paper, paper towels, all sizes of trashcan liners (plastic) and you leave them a note when supplies are low... it is a pain and there is no profit (pennies) in this for you to do it.

Another suggestion Nanc; now you are dealing directly with live people who will judge what you and your people do EACH night. Each person has a work area that they are at all day long... they will notice anything that is not done properly or is missed, keep them happy. Call on them during the day (maybe once every week or two) and tell them you are there to check with them to make sure that everything is completed to their satisfaction. AND IF they tell you something... fix and don't let it happen again... ever. AND ALWAYS, always thank them for telling you!! YOU need to know, it is when they stop telling you or calling you that you have to worry... they have already given up on you. So complaints are an opportunity to create a relationship... but fix the problems.

I am still working on the template proposal/contract fro you... soon.

Stringer

[Stringer]

My next door neighbor is one of the big wigs in one of the largest newspaper companies down here. Would I need any special equiptment or just the usual? They might want rugs done but I can sub that part out if I knew.
Thanks
nanc

Nanc that sounds great... at first. To take a large building without the experience is very dangerous and costly. You might ask her if they have some "off site" smaller buildings first and then move up to the larger building in the future. And, just some advice, God forbid that this doesn't work out... and she, being your neighbor, recommends you... what effect will this have on your relationship with someone whom you will see everyday? Just thinking...

Here is another piece of good advice Nanc;

Go to "www.The Janitorial Store" on line, join and you will get endless help from other professionals who are in our business too. The price of joining is small compared to the valuable advice received.

Lots of articles and you can ask direct questions too.

Equipment for this type and probable size; vacuums (prefer back packs), brute barrels with bras (we do not use carts), mops/buckets, dusters (not feather), commercial cloths (prefer micro cloths), detergents, glass cleaner, brooms for the hard floors and dust pans, etc...

When you are given the keys to a building and give them to your workers, have a plan to secure them so they are not lost. If you loose them you will be responsible to pay to re-key the facility. And probably lose the account.

Stringer

[Stringer]

Element? I have not heard this term before Nanc. You may be referring to the part I referred to earlier; pricing by the labor hours. This is an effective process IF you have the experience to do it this way.

Again go to the web site I mentioned and you will find stats on how much average time is involved for each task; vacuuming, dusting (high and low), washrooms, emptying trashcans, etc. this will help you get an idea of the labor hours necessary. POINT: these are suggestions only, competition bears heavily on these figures... because "density" of employees, desks, trashcans, etc have a large bearing on the time involved.

[nanc1430]

Stringer,
Thank you so much for the information.
That is a big big help.
At least I have something to go on.
I just got home about 11:30 tonight.
The final clean got started a little late this afternoon and knew we were up for the night finishing it.
It works out that way sometimes. We went cold calling to a contractor just down the street that has 149 units to go and said the other cleaning company was too expensive and they had one in line and they never showed up.
It looks good for us but not right now. They just finished 10 and were already cleaned.
I will follow up with him in a couple of weeks to keep in touch.
We have another rough clean of a spec house in the morning for the same contractor.
Hopefully it's because they like us and are satisfied with our work.
We will be going back to clean this house once a week after that until it sells.

As far as charging by the element, I will check with a friend of mine when I get a chance but thought it was what had to be done in certain offices.

I will start looking for offices this week. Seems like a great idea.
I will try anything. (except for the real big ones right now until I have enough employees and I know for sure what I am doing.
I know when to back off. There is nothing worse than to bite off more than you can chew and with this is hurts your name.
I'm trying to build it up and not hurt it.

I don't have the thread in front of me about .10-.12 cents a square ft but, is that price for a month or how does this work? i.e. If I was to clean a 5000 sq ft office at .10, it would be 500.00. That's monthly right?

I am so tired right now I will have to check it out tomorrow when I can think clear and let you know more later.
Thanks again for helping.
Nanc

[nanc1430]

Thank you again to both stringer and clough.
Have to print this all out to remember everything. It's great information and I will use it.
Until tomorrow
Nanc

[Clough]

Hi, nanc1430!

I'm sorry that I missed seeing that you were on here! Yes, printing things out would be a good thing. You could also copy and paste information that you want into a word processing program of some kind so that it's really saved on your computer. Since the information is just really kind of "out there" in cyber-space, one never knows when something might happen to a site or even the information on a site.

Later... :)

[nanc1430]

Glad to see you on but don't know how much longer I will be able to see straight.
It's almost 3 am and have to do a rough clean in the morning.
I was just on the site that Stringer was telling me about. He said to go on and join the Janitorial site. I was just looking it over and it seems pretty good. Haven't finished with it yet but what I did read already was great.
I seem to have a few questions out there right now but don't feel that I am trying to take all your time for me. I know there are other people out there that need as much as I do.
I wasn't figuring on office building for a steady income but Stringer pointed this out to me and it's seems great.
I have a game plan that I have been working on but do not have it all fine tuned as yet but will get one of the books at the book store and start reading about it.
I am also reading on the internet about domination of the internet for advertising as you mentioned to me. That's sounds real helpful.
I will probably be going to bed soon as I have to get up in the morning and don't even have everything done yet but wanted to see if either you or Stringer were on.
I'll be here for a few more minutes if there is anything else I should know tonight.
Thanks
Nanc

[nanc1430]

No, I haven't gone to bed yet. I was thinking do most contractors for new homes do separate prices for rough clean and then final clean or do they just combined them both into one?
I am working for a construction company right now that only pays a certain price per square foot. Is this common specially in these times? I was under the impression that they pay one price for rough clean and then about half for the final.
Thanks,
Nanc

[Clough]

Hi, nanc1430!

I just came back on to the site here. Have been busy contacting newspapers concerning upcoming guest night next week for my barbershop chorus. Has taken me a number of hours tonight to do that. Hope to catch up with you, soon!

I wish you the best concerning the current job that you're doing for someone! :)

[Stringer]

We make a distinction between Construction clean ups:

1. Complete construction clean; includes removing all clutter: garbage, pieces of wood, metal, etc (large garbage) and then a regular clean, usually a little more in your pricing.
2. "Broom Clean": all large items have already been removed, do regular cleaning, a little less in pricing
3. "Finial Clean" or "Initial Cleaning" the last cleaning before turning the building over to client as finished. Depending on the condition of the building; this is usually the same price as # 1 above. Because you must be more detailed; cleaning all ceiling vents, baseboards, windows (again), sills, frames, detailed vacuuming, spotless washrooms, etc.

Correction:

By the way, in my earlier post my math was off... 5 nights/week is 12 nights/month x (say) $40.00 per day charge = $480.00 per building x 6 buildings = $2,880.00 total.

[Stringer]

Nanc, here is a copy of a proposal/contract that I put together. Use what you can from this with my permission, but even though I have posted this I would appreciate it if you don't readily spread this around. Make any adjustment you fell warranted to this...

This is long for a post and I offer my apology as I didn't know how to post just a one liner to open...

*The "layout didn't transfer to this post; example the 1st page should be centered"

I would highly suggest that you get some letterhead WITH a logo.

Please get back to me...

(Starts here... )

THIS PROPOSAL IS SPECIFICALLY PREPARED FOR :



(XYZ CORPORATION)


FOR


JANITORIAL SERVICES


BY


(ABC JANITORIAL)


(COMPETE ADDRESS)























October 11, 2008

COMPANY
(ADDRESS)

Attention: XXXXXXX, Director of Information *(Use full name---WITH THEIR TITLE----some people are proud of their titles)

Dear XXXXXX, *(Use their surname “first name”)

Thank you for the opportunity to submit our proposal.

Having evaluated the needs, and thoroughly inspected your facility, we have been able to prepare the following proposal outlining how we can provide quality service to (prospect)

Our approach to maintaining your facility is based in part on the following points which we consider to be of major importance:

- Trained management and direct supervisory control of the cleaning program.

- Efficient and trained cleaning staff developed and maintained for your individual needs.

- Continuous motivation and evaluation of our personnel's performance.

- Quality equipment, chemicals and tools provided for your facility.

(Your company) has a policy to be good managers of our business. To manage by, with and through people. We also have two obsessions--an obsession with winning and an obsession with quality. You can't have the former unless you deliver the latter. On a much simpler level, our job is to clean, but clean is more than vacuuming, dusting or wiping, it is an attitude.

In our business, you must continually prove yourself, we are
Ready to prove to you that you have chosen the right company.
We appreciate the opportunity to present ourselves and await
The next step; performance.









Good service, that's what clients need, that's what they want, that's what they demand and that's what they deserve.
I am at your disposal should you have any questions, again thank you for the opportunity to submit this proposal. I look forward to our professional relationship.


Warmest regards,




Stringer

(Your company); President

Stringer/ms






























SUMMARY;

Service to be rendered five (5) days per week, Monday and Friday, except legal holidays.

(Prospect) agrees to provide consumable products, i.e. paper towels, toilet paper, hand soap, trash can liners, etc.

(Your company) will supply all labor, cleaning supplies, equipment and supervision necessary to perform our service.

A certificate of insurance will be provided upon request.

(Porspect) shall provide to (your company) secured space/s for storage of our equipment and supplies.

We will comply with any safety rules or security regulations pertaining to our service.

(Your company) is an independent contractor of (prospect). No representative of (your company) shall be a representative of (prospect).

(Your company) shall, based on the terms and conditions herein, determine the best methods of performing the services we provide pursuant of this agreement.

Requests by the client for additional services not contracted for herein shall be invoiced at a cost to be determined for each additional service.

System of cleaning; Each housekeeper will be given specific areas of responsibility and will
Be closely supervised. After careful time costing and work loading evaluations, each housekeeper will comply with their respective duties as per the specifications. We believe a marriage of mutual satisfaction will be the result.

A log book will be placed on-site for enhancement of communication, recording any situations or special requests.

The prices quoted shall be in effect for the period of this contract. If wage rates or benefits increase, or if new or additional federal, state, and/or city taxes are levied, and/or if insurance costs are increased or square footage is increased, then in any or all of such events, the amounts to be paid to us shall be increased, by the amount necessary to cover such increases.






CHARGES:


The forgoing services shall be rendered to your entire satisfaction for the sum of
$________.00 per month, to be billed by the first (1st) of each month being serviced and paid by the fifteenth (15th) of that same month. (*See increase/letter)

Per your request for future pricing, we are suggesting the following;

*(this was for a new building that was not completely occupied at present)
The above pricing is for the “volume” of people and space that is presently anticipated,
And is based upon approximately 65% of total cleanable space.

At 75% capacity: $____.00 per month

At 100% capacity: $____.00 per month

These suggested prices are only anticipated and both parties may negotiate at the appropriate time of increase.

Additional charges;

The following services are also provided:

Service Description Amount


A. Carpet cleaning (Wall to wall: 100% of carpet)
(Hot water extraction method): $.13/sq. ft.

B. Carpet cleaning (Traffic Lanes; approx. 70% of carpet): $.13/sq. ft.

Carpet cleaning is recommended quarterly.

C. Strip and refinish tile and hard floors: $.25/sq. ft. (Completely strip off all old wax and refinish,
Suggested twice per year).

D. Pricing for exterior window cleaning is available.


The above intervals for floor service are industry recommendations, the client decides when this service will be performed, thus better controlling their costs

CLEANING SCHEDULE:


I. NIGHTLY CLEANING, UNLESS NOTED:

A. Entrances, lobby, executive offices, general office space, conference rooms, lunch
Room, etc:

1. All trash receptacles are to be emptied, and trash removed to collection point.

2. Vacuum all open areas of carpet once per week, detail monthly.

3. Clean and polish drinking fountains/water coolers.

4. Dust all horizontal surfaces, including desk tops, files,
window sills, chairs, tables, pictures, etc. once per week.
.
5. Damp wipe horizontal surfaces to remove coffee rings and
spillage as needed.

6. Dust telephones, once per week.

7. Dust mop hard surface floors with a treated dust mop, remove
gum, etc. as needed.

8. Damp mop hard surface floors at entrance.

9. Damp wipe entrance metal and fingerprints on entrance glass.

10. Spot clean partition glass, twice per week

11. Police entrance stoop for debris, litter, cigarette butts, etc..


Elevator:

1. Doors and frames spot cleaned, completely washed weekly.

2. Floor, swept, mopped and/or vacuumed.

3. Interior walls spot cleaned.


B. Restrooms:

1. Stock towels, tissue, and hand soap, etc (To be furnished by client).

2. Empty trash receptacles.

3. Dust partitions.

4. Spot wipe towel dispensers and cabinets.

6. Toilets and urinals to be cleaned and disinfected inside and
outside. Polish bright work.

7. Toilet seats to be cleaned on both sides and disinfected.

8. Clean and sanitize all basins. Polish bright work.

9. Clean mirrors.

10. Remove splash marks from around basins.

11. Wet mop and rinse restroom floors with disinfectant.

12. Damp wipe partitions and ceramic walls with disinfectant (weekly).




NIGHTLY CLEANING: (Lunch Area):

1. All trash receptacles are to be emptied and trash removed to
collection area. (Liners to be furnished by client).

2. Dust mop hard surface floor with a treated dust mop.

3. Damp mop hard surface floor to remove spillage or soiled areas.

4. Clean and damp wipe tables and chairs.

5. Clean microwave/s.

6. Spot clean walls near trash receptacles with a disinfectant.

7. Clean fronts, tops, and sides of trash receptacles with a disinfectant
as needed.
8. Use disinfectant for proper sanitation as
required. i.e. sinks.

9. Clean and polish drinking any fountain/water cooler.

10. Spot clean fronts of any vending machines.

11. Damp wipe with disinfectant, counter tops to remove coffee rings
And spillage.

12. Spot clean partition glass. Thoroughly wash monthly.

13. Spot clean and disinfect refrigerator. (Weekly; empty as instructed
By client).



II. WEEKLY CLEANING:

A. Entrances, lobby, executive offices, private offices,
general office space, conference rooms, lunch room, etc:

1. Damp wipe telephones, using disinfectant.

2. Thoroughly damp mop hard surface floors.



III. MONTHLY CLEANING:

A. Entrances, lobby, executive offices, private offices,
general office space, conference rooms, lunch room, etc:


1. Accomplish all high dusting not reached in the above mentioned
cleaning, to reachable height.

2. Remove fingerprints and marks from around light switches and
door frames.

3. Spot clean all upholstered furniture.

4. Wash all partition glass.





IV. SEMI-ANNUAL CLEANING:

A. Named areas (windows and carpeting):

1. Thoroughly wash all exterior windows; (both sides, additional charge).

2. Thoroughly shampoo all carpeting using the hot water extraction
Method; (additional charge).

3. Thoroughly shampoo all traffic lanes using the hot water
extraction method.

Carpet cleaning is recommended four times per year, example; wall to wall cleaning then three months later traffic lanes, then wall to wall , etc.(additional charge).

























REFERENCES:



(Present client) (Person's name) (Direct phone number)

*(Usually at least three references are required)

*( NOTE; check with EACH of your references to make sure it is OK to list them and to make sure that they are happy presently with your service. If done properly, you can “coach” them telling them what type of questions the prospect is going to ask them.

*(I. E; How long doing business with you, are you pleased with the service, what complaints do you have, are they competitive, would you use them again…. )



The enclosed list of references are confidential and owned by (your company) and are for the exclusive use of our clients and perspective clients by rights given by (your company) only.
































The proposal set forth on this date is hereby agreed to by and between the parties
Listed below:





ACCEPTED:____________________________________
(Prospects's name: title) (Prospect's company name)


ACCEPTED:____________________________________
Stringer, President ((Company's name)




STARTING DATE:________________________2008





REMITTING ADDRESS: ALL PAYMENTS TO:

(Your company's name and complete address)
(At least two phone numbers to reach you)