Ask Experts Questions for FREE Help !
Ask
    paulajean1965's Avatar
    paulajean1965 Posts: 21, Reputation: 1
    New Member
     
    #1

    Aug 13, 2008, 06:08 PM
    CD and DVD rom drives have both quit!
    I have tried other forums and no luck yet on getting this problem figured out.:confused:

    I got this computer for Mothers day and already it is giving me MAJOR headaches, darn it anyway.

    It has Windows XP Home Edition on it. The CD-ROM is a LITE-ON COMBO SOHC-4836K and the DVD is an Optiarc DVD RW AD-1790A. I have had no trouble with either one until about 2 weeks ago.

    No matter what type of CD or DVD I put in, it does not recognize what is on them, however it does recognize what type the disk is. {I find this strange but have no idea what is causing this.}

    I have uninstalled both then re-installed and even installed only one at a time to see if there were hardware issues but everything checked out OK on the device manager no matter what. I have checked the drivers and they are all up to date. Tried to even roll back the drivers but that did nothing for me either.

    I recently installed a microphone in order to copy some cassettes to the computer then burn CD's. (This music is written and sang by my late father and I hoped to put it on CD's for all of my brothers by Christmas! LOL Looks like it may not get done after all.) Anyway, is it possible that this microphone is the problem? I have NOT installed anything other than this on the computer. Also, I haven't burned but maybe 3 CD's since I got this computer!

    Could somebody rescue this blasted computer for me?

    Thank you so much for your help, in advance!
    Credendovidis's Avatar
    Credendovidis Posts: 1,593, Reputation: 66
    -
     
    #2

    Aug 13, 2008, 06:36 PM
    Hello paulajean

    Is your computer protected by good anti-virus software that is frequently updated?
    The problems you experience can very well be caused by a virus infection...

    Check if the AV program is active and updated.
    If so do a total computer scan and see what problems are found.

    If your problem remains let me know by private mail (click on my handle and follow instructions) and I will return here with advice how to clean your computer,

    Success !

    :)

Not your question? Ask your question View similar questions

 

Question Tools Search this Question
Search this Question:

Advanced Search

Add your answer here.


Check out some similar questions!

Different sex drives [ 20 Answers ]

Can a long term relationship work when the boy has a VERY high sex drive with dirty/kinky fantasies and the girl has a low sex drive, who only enjoys love making sex?

Should I take emergency leave of absence and then quit or just quit immediately? [ 4 Answers ]

I have to leave job for which I did not have time to notify my employer 2 weeks before I quit. My planes changed so fast. I have to quit immediately, but I I still have my shift schedule for tomorrow. I work at Starbucks as barista. Should I make call and tell them that my car broke and cannot come...

Pen drives [ 2 Answers ]

My pen drive has a virus and to fix it I need to format it... I tried everything... but it says its write protected and cannot format.. Can anyone suggest any solutions to it and from where to get the software.. Thanks

Drives [ 5 Answers ]

I have 4 drives shown in PC (c, d, e, g) not including cd drive or floppy drive. Is there a way that I can have my computer show 1 drive; c:/?? And let that drive have the total memory of all four combined


View more questions Search