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    nsandrakay's Avatar
    nsandrakay Posts: 4, Reputation: 1
    New Member
    		  
    #1

    Jul 28, 2008, 08:02 AM
    Toilet leak
    3 months ago I had new tile instaled (4" tumbled marble) and a new sink and toilet put in. i3 days ago I noticed a water looking leak about the size of my h and one one side at the base of the toilet... it hasn't gotten any larger and when I touch it, it very tacky..? does anyone have any idea what this could be?? I would like some idea before I call a plumber, as to what it is... thanks... kay
    afaroo's Avatar
    afaroo Posts: 4,006, Reputation: 251
    Ultra Member
    		  
    #2

    Jul 28, 2008, 01:42 PM
    It looks like the leak is from the toilet, you may need to replace you wax with a thicker one, Good luck.

    John
    Nick Hachey's Avatar
    Nick Hachey Posts: 8, Reputation: 2
    New Member
    		  
    #3

    Jul 28, 2008, 04:33 PM
    I bet they didn't raise the flange when you had the tile put in or they used the old wax ring. Shut off water, disconnect water supply line, flush toilet to get rid of water in the tank, take the screws off at base of tank. Pull toilet off and remove old wax ring (wax and round plastic piece). Buy the thickest wax ring at your home improvement store and install. Very easy for you to do yourself. Don't waste your money hiring someone. Also, don't over tighten the bolts at the base of the toilet when putting it back on... you can break it if your not careful.
    massplumber2008's Avatar
    massplumber2008 Posts: 12,832, Reputation: 1212
    Senior Plumbing Expert
    		  
    #4

    Jul 28, 2008, 04:56 PM
    Hi Kay:

    Like these guys suggested.. it sounds like the toilet was installed incorrectly!

    Did you have a plumber install the toilet or did the tile guy take care of it for you?

    If plumber did the work then you need to call him back and have him correct this ASAP.

    If tile guy did it then maybe that you can do this yourself as Nick suggested above or maybe that you need to call a plumber and have them look at this for you.

    Either way let us know... ok? If doing it yourself you may want to install a thicker wax ring (as suggested) or you may want to use an extension kit to bring closet flange flush or above the new tile floor (see picture below for extension kit) if necessary. If flange flush or above floor then was just installed improperly and hopefully is an easy fix!

    We are glad to consult/advise where we can.

    MARK
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