Ask Experts Questions for FREE Help !
Ask
    wynknight's Avatar
    wynknight Posts: 2, Reputation: 1
    New Member
    		  
    #1

    May 21, 2008, 12:32 PM
    A window installer box keeps popping up when I open applications.
    Window installer box keeps popping up when I open an application. Then it wants me to put in the disc for ms office professional xp. When I do this it starts installing office all over again and I have to cancel at least five times before it goes off the task bar.
    How do I get rid of it. It is very annoying. Have tried running several spyware and virus checks and nothing picks it up. Help
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #2

    May 21, 2008, 06:19 PM
    Does this happen only when you open certain apps or just anything? Did you recently install some software or update your Office programs? Did you recently, Uninstall something?

    Threre 2 things that will probalby help you here. The first thing I would do is run ccleaner, it is a registry cleaner and optimizer, it will find invalid information in your registry and hopefully it will find the (invalid) reference that keeps starting your installer. It is totlally safe and freeware

    CCleaner - Home

    Try that first
    wynknight's Avatar
    wynknight Posts: 2, Reputation: 1
    New Member
    		  
    #3

    May 22, 2008, 09:22 AM
    Quote Originally Posted by seahwk83
    does this happen only when you open certain apps or just anything? did you recently install some software or update your Office programs? did you recently, Uninstall something?

    Threre 2 things that will probalby help you here. The first thing I would do is run ccleaner, it is a registry cleaner and optimizer, it will find invalid information in your registry and hopefully it will find the (invalid) reference that keeps starting your installer. It is totlally safe and freeware

    CCleaner - Home

    try that first
    In answer to your question, the installer starts mostly when I start Internet Exployer, but has popped up unexpectedly when I open other applications.
    I have tried CCleaner, ran and it did not get rid of it.
    I also ran Avast, still there.
    I downloaded from Microsoft a fix called safedisc which Microsoft said would fix the problem, still there.
    The problem started when I installed an external cd/dvd drive and tried to install a game called the Golden Compass. The game would not install, and I had to delete it. I went through remove programs.
    Ever since then, I have had the problem.
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #4

    May 22, 2008, 01:07 PM
    This should resolve your problems, download MS installer cleanup
    Install and run the program and then when app is run, go downl the list till you see
    Golden Compass and highlight it and then click remove at the bottom, this should get rid of the problem - here is the link and the download is half way down the page
    Description of the Windows Installer CleanUp Utility
Not your question? Ask your question View similar questions
 

Question Tools Search this Question
Search this Question:

Advanced Search

Add your answer here.


Check out some similar questions!

Interior plaster around window is popping [ 2 Answers ]

Hi, Plasterwork around inside of kitchen window is popping in places. Not sure if it could be reacting with zinc strip (beneath this) around window. Any ideas on how to fix Thanks Karen

Certain window popping up for no reason. [ 2 Answers ]

When ever I use IE or AIM for example and I try to type, the Help page for the program just pops up. Is there any way to disable these windows from coming up?

ALWAYS open new window max in ie7 after clicking link [ 3 Answers ]

I don't mean F11 - fullscreen, I just want it to open as large as it can. I have tried to open a window, resize it to large then close it and reopen. Setting muse not be saved or something. Tried Tweak UI but could not find an answer. Dave

Window installer [ 2 Answers ]

Constantly, pops up the window installer message, what do I need to do to stop this?

Can't Open PDF File in New Window from Captivate [ 5 Answers ]

I have a Captivate (cp) file where I have a button that should open a new window and open a pdf file. It doesn't work. It just opens my browser. I tried using java script, and it would open a new window, but I can't get the pdf file to show. Any suggestions?

View more questions Search