And I just want to clarify. I don't think this lady has real big problems. But by her own admission she is low in confidence and doesn't appear to love herself.
Talking to someone may just helpe her realise that she is a wonderful and beautiful person.
Im not saying she should book herself into a clininc and undergo complete pshyciatric review.
Just a chat to someone who may be able to offer some help.
It doesn't even need to be a therapist. Maybe a preist even.