My home was built in the 70's. My guest bath has a shower tub combination. There is a hot water handle, cold water handle and you pull up a diverter on the spout to the tub to send the water to the shower. When I turn on the hot water (knob on the left) water comes out of the spout and water shoots out from the knob as well. If I close the knob and turn on the cold water (knob on the right) water comes out of the knob on the left as well as the spout. Do I have a serious problem? The plumber that replaced my water heater said they would have to come in from the wall in the hall (behind the tub) and replace everything. I am concerned as water could be going into the wall as well as out the knob, and the grand kids are coming soon and they need to take baths. We have very hard water (lots of calcium) in Arizona so not sure I can do this myself if I need to take the stem and valve out. Thanks