I use Outlook 2003 Business Contact Manager in my small business to track contacts and sales opportunities. Unfortunately I cannot get it to produce business reports - I keep getting the message :

"The report could not be generated. Please try again"

I have not found anything meaningful on MS Support. Can anyone help - please !

Thanks
Roger

Quote:

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Originally Posted by rogerlane

I use Outlook 2003 Business Contact Manager in my small business to track contacts and sales opportunities. Unfortunately I cannot get it to produce business reports - I keep getting the message :

"The report could not be generated. Please try again"

I have not found anything meaningful on MS Support. Can anyone help - please !

Thanks
roger

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Same problem, have not found any answers

Quote:

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Originally Posted by mandrill

same problem, have not found any answers

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Weird isn't it. I found a reference to this in the blurb on SP1 for BCM. It did not fix the problem. If I find anything I will let you know.

Roger

I have spent an inordinate amount of time researching this, apparently even Microsoft doesn't know how to solve it; they claim the Service Pack "fixes" this, but as far as I can tell, it may be what caused it. Have done all the un & re installs I care to do. The only thing I found was a guy who's said it was a .net assembly issue with Crystal Reports, and he describes a fix, which I attempted, but I could not complete the last step. (See After upgrading to BCM v2 cannot produce reports

This worked for me. Just now.

Uninstall outlook 2003 w/bcm update. Reboot
Re-install bcm. Reboot
Download and SAVE outlook 2003 w/bcm update TO DESKTOP, DO NOT RUN!
Install the update from desktop
Still no reports?
Re-run the update from desktop, choose "re-install" (or was it install)
Now you should have reports (and a smoother running Outlook)
Store the .exe somewhere.
Good luck! Let us know if it worked