Hi there
Was using my washer and it gave this error message 'dE' and stopped working.
Help if u can thanks

Quote:

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Originally Posted by bbbadeyemi

Hi there
Was using my washer and it gave this error message 'dE' and stopped working.
help if u can thanks

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Look it up in your user's guide under troubleshooting, if there is nothing cut the circuit breaker for up to 20 minutes and reset. If this doesn't work... call a technician... sorry to say but "samsung" is not the best brand. Good luck

Quote:

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Originally Posted by maka

Look it up in your user's guide under troubleshooting, if there is nothing cut the circuit breaker for up to 20 minutes and reset. If this doesn't work...call a technician....sorry to say but "samsung" is not the best brand. Good luck

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Thanks for your response, but I have actually done the things outlined in the manual with no luck!

If I may ask What's a circuit breaker, sorry am totally ignorant of this, Im a nurse!

Also just to say that when I moved the washer, I notice a grey like rectangualr shaped piece of rubber with 2 round and a u shaped holes which I think I found the spot it fell from underneath the washer, but still did not work.

Tell me a c. breaker is so I can try that before a call a tech

Thanks
Bola
T

Then check to see if your drain is clogged, sometimes that will cause a "de" message. Otherwise you can call GE and ask for technical advise. I think their number is 800-361-3400

Hi There,

I just came across this error too, and discovered that the magnet on the underside of the lid had come loose and was not registering that the lid had closed. I taped the magnet back into the slot and all worked out fine.

Hope this helps
Cheers from NZ.

Jim

reply to jim = I was googleing the same question as my washing machine died, I borrowed a machine n it wouldn't work , I found after reading your reply my magnet had came loose so thank you =]