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-   Internet & the Web (https://www.askmehelpdesk.com/forumdisplay.php?f=177)
-   -   Opening email (https://www.askmehelpdesk.com/showthread.php?t=84795)

  • Apr 21, 2007, 06:41 AM
    BoPeep4159
    Opening email
    All of a sudden, there is no text in my emails - I click them open and there is nothing there. Can someone help me? Thanks.
  • Apr 21, 2007, 06:42 AM
    Curlyben
    It this on ALL mails or just certain ones ?
    Are there any attachments ?
    Is the web mail (hotmail, Yahoo, etc) or ISP mail ?
    What mail client, if any, are you using (outlook express, etc) ?

    The more information you give the better we can help.
  • Apr 21, 2007, 06:49 AM
    BoPeep4159
    I'm using my Yahoo email that I have used forever - there aren't attachments - just regular email that I have always gotten - We have another email address that does use Outlook - that is working fine - just my Yahoo email is messed up.
  • Apr 21, 2007, 06:53 AM
    Curlyben
    So this is a webmail account then.
    Have you tried completely clearing you internet cache and trying again ?
    Tools > Internet OPtions > General Tab > 2 Delete buttons and 1 Clear button.
  • Apr 21, 2007, 07:05 AM
    BoPeep4159
    Are you talking about the "delete cookies" and "delete files"
  • Apr 21, 2007, 07:08 AM
    Curlyben
    Yep and history too.

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