Do I have a case for receipt from retail showing my name as a bad word?
I made a complaint about the way a manager treated me when I made a return. District Manager called, apologized and offered a discount. Went back in new manager didn't speak to my family at all but was speaking to everyone else and helping them. Asked another associate about my discount and she had no knowledge of it. We did not make a purchase. Made another complaint. The manager I made the second complaint about contacted me and offered a bigger discount to give the store a second chance. Went in to make purchase and after leaving noticed on my receipt my name is Angie Martin and it was shown on the receipt as AngieStupid MartinB@@CH. Was told by district manager that it was done as a joke and the assistant manager told me that the manager from my first compliant had been fired due to my complaint. The corporate office is telling me that they are very sorry and offering me free shoes. I am also very upset because this person could have my address since it is stored in the system since I am a frequent shopper and earn points for purchases. Why would I even want to go in any of their stores? Please let me know if I have a case.
Thanks!