Just curious about amazon billing error!
As a happy amazon Prime member, I was amazed to get a billing error yesterday. I had just bought 2 items and was charged for one of them twice, a day apart. They refunded me after I called; not a problem. But it has to be a software issue, right? They take over a billion orders a year. I think it had to do with me selecting the 'later delivery' option to get $5 off a pantry box, but they sent the small item, the one they charged twice for, the day after I ordered, and kept the bigger item for 'late delivery.' Any thoughts from people who write software?
It was a good lesson - never ever assume that a huge well run company doesn't make mistakes.
(On a side note, it just took me forever to find 'ask a question' on this site. Don't know what skin I'm in. The one without a lot of big buttons of red and blue.)