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-   Internet & the Web (https://www.askmehelpdesk.com/forumdisplay.php?f=177)
-   -   Re Passwords (https://www.askmehelpdesk.com/showthread.php?t=829888)

  • Jan 13, 2017, 05:49 PM
    jammy23
    Re Passwords
    A few days ago, out of the clear blue sky, all my private passwords and my password to
    Paypal appeared in a box near the top of my screen. I have no explanation for this.
    I was wondering... if I change my AOL passwords, what will be effected.
  • Jan 13, 2017, 07:29 PM
    Alty
    Wish I could help, but when it comes to things like this, I'm useless. It would be a concern for me as well. Passwords are supposed to be secret, and of course your computer records and remembers those passwords, but for those passwords to appear in a box on your screen, I'd be concerned as well. Sadly I don't know why it happened, and it's never happened to me.

    I hope someone comes along that can answer your question.

    Whenever I have computer issues I'm told to clear my cache. 99.9% of the time that advice does the trick. Perhaps that's something you should try? Not sure though. Wish I could actually be of help here, but I have no answer. :(
  • Jan 13, 2017, 08:00 PM
    jammy23
    I usually get a few replies... or at least one to questions...
  • Jan 14, 2017, 05:19 AM
    ScottGem
    Do you use a Password Manager? Do you allow your browser to save your passwords? Was there any title to this box?
  • Jan 14, 2017, 07:33 AM
    jammy23
    I save passwords on paypal and Facebook but mostly I have to sign in for
    Everything else. I had my computer completely overhauled right before
    This happened. He said I didn't have to change my passwords... I'm just
    A bit uncomfortable with it.
  • Jan 14, 2017, 07:57 AM
    ScottGem
    Sounds like you may have a key logger. What virus protection do you use?
  • Jan 14, 2017, 09:44 AM
    jammy23
    I don't know... microsoft something?? But I see you posted changing passwords... I'm going to def open up the sites. Once again for this
    Posting and so many others, thank you.
  • Jan 14, 2017, 02:59 PM
    ScottGem
    Microsoft Defender? Its not bad, but given what happened I would download Malwarebytes and use that to scan your system.
  • Jan 14, 2017, 03:16 PM
    jammy23
    Scott, I'm so technically challenged that I dare not take a step without
    My computer guy. I can ask him though. I don't even know the meaning
    Of scanning my system...

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