Is there such a thing as a lemon law on appliances? I'm having a terrible time with a GE refrigerator. They acknowledged a Moisture-Related problem and have been fixing it at no cost, but enough is enough. I know the repair man on a first name basis. What's my recourse if I'm part of a class action lawsuit to get this repaired?

Is this an ongoing problem ? And, I guess the repairman hasn't been doing his job if the problem still exists. I don't think it would be a class action lawsuit though, that is heavy artillery. Any new appliance I have had trouble with and this is very rare, I get a new one and they take the other away, no questions asked.

GE has already acknowledged that there is a problem with certain models. There is a class action lawsuit already. I'm part of it, that's why they are repairing my refrigerator at no cost. However, this is the 4th time the poor guy has had to come out here. They have replaced the ice maker, ice maker parts, both front doors, fans, etc... there is still a problem with how the ice maker works. There side-by-sides are just lemons. The repair guy says to keep complaining, but for how long?? It's inconvenient to us to have to adjust our schedules for a repairman. My question is : "is there such a thing as a lemon law for appliance ?" You know 3 strikes on the same problem and you're out!

Ok I have to ask what is Lemon Law?

There is a time when you have to cut your losses and just get rid of the horrible thing and get yourself a different make.

I have never heard of the lemon law, never heard of this problem with that particular model, but then, I am in Ontario. I am too busy to put up with anything like that and it would go to the dump before bothering any further, to tell you the truth! But if you have to prove a point, then go for it!

A lemon law is a law , normally for new car purchases ( and in just a few areas certain used car purchase) where at a certain point, if the problem is not fixed after doing certain things, you can sue to have the auto replaced with a new one

I would look closely at the warranty and also consider your own law suit against the local vender who sold you the product

Fr Chuck is right. Lemon laws are only applicable in certain states and it is a law that is restricted to automobiles only. Appliances are not covered by this law. You need to look carefully at your warranty.

If you are part of a class action lawsuit, your only recourse is to wait it out. You will most likely get a portion of your money back that you spent on the refrigerator. Fr Chuck, you will need to refresh me on this but I thought that when you have chosen to become part of a class action suit, you cannot hire a lawyer and start your own separate suit. I thought you give up that right.

In any event, whollycow, you might want to check the paperwork on the class action suit and see if it limits you in this way. If it doesn't, you need to weigh how much it would cost to hire a lawyer and try to see if you can get a free replacement frig from GE (do you really want another GE?), against what it would cost just to buy an entirely new refrigerator and just wait for the payout of the class action suit. My guess is the latter would be the better of the two options.

The class action law suit ( you become part of it by merely having meet the requirements) for example I ended up in one because I borrowed money from one company about 15 years ago, If there is a class action law suit against the manufactor on this, it is a law suit against the people who make the unit. And anyone who has one would automatically be part of it, if they do not ask to be out of it.
But to be honest I have not seen many class action suits actually get the people much money On the last two I was part of, I got a free oil change and about 10 bucks, and it takes years to get it.

But I was thinking that if they bought this from a local appliance store, that the store in local small claims can be held responsible for a non workng product. I doubt if the class action does more than pay for some upgrade part or some payment for service calls , not a replacement machine. ** now this is just my guess and even if they ever do replace it I would be surprised if a class action law suit does not take 10 years to ever get heard or settled.

I am thinking that this person wants something done this decade and often the local store will not want its name dirtied in a law suit.

Have you contacted the store where, you purchased it? Talked to the manager and bluntly ask them what you should do. Then move up the chain, these co. know that they are selling defective products within a month or so.
Keep after them, they are just as responsible as GE, after all they are the ones who actually got your money.

I have been having the same problem with my GE Profile side by side. Do you have additional info on the class action law suit? I have had the guy out 4 times as well and they tell me the same things (moisture related problem, new fans, ice makers, etc). I would love to be a part of whatever class action is about. I am really unhappy. We were planning to replce the stove and dishwasher too and I can tell you they won't be GE. Any info would be helpful. Thanks!

I have the same question on a 2200.00 maytag that I purchased 3 years ago and have had the same thing fixed 3 times now.(once a year) Maytag says their sorry, but I need to deal with the extended warranty people since I bought that. Well, they say I have to deal with Maytag. So I feel your pain, since I'm sure like us you lost all your food every time it goes out! So, if you get an answer to the lemmon law on appliances, let me know. I can't seem to find anything either, just on cars!
K&L

Wow, I am having the same problem. I purchaed a GE side by side fridge and it was the biggest mistake of my life. I do take into consideration that the appliance is 7 years old, BUT I have had 27 service calls since it was 6 months old. The same problem keeps happening fridge doesent cool. I only had them out a week ago. The repairman replaced 3 different parts (at no cost to me) but as I sit here and type all this I am waiting for the GE repairman to get here to fix the same problem, fridge not cooling. How is it they can come 1 week ago, replace 3 parts, and a week later I am waiting for them again. GE has done NOTHING to help me, but tell me that they cannot replace the appliance as it is 7years old.

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Originally Posted by valeriep1973

Wow, I am having the same problem. I purchaed a GE side by side fridge and it was the biggest mistake of my life. I do take into consideration that the appliance is 7 years old, BUT i have had 27 service calls since it was 6 months old. The same problem keeps happening fridge doesent cool. I only had them out a week ago. the repairman replaced 3 different parts (at no cost to me) but as I sit here and type all this I am waiting for the GE repairman to get here to fix the same problem, fridge not cooling. How is it they can come 1 week ago, replace 3 parts, and a week later I am waiting for them again. GE has done NOTHING to help me, but tell me that they cannot replace the appliance as it is 7years old.

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I had a side by side that didn't work straight out of the box. I wrote a long letter to the company and actually got a brand NEW side by side plus $100 toward the spoiled food. But that was back in the late 1980's. I believe it was a GE. I just told them to take the *(&*&(&^% thing and put it where the sun don't shine amongst other nifty ideas. Don't remember just what I said in the letter but I actually got another brand new fridge that had very few problems. The side by side models are usually the pits. I have opted for a top freezer and bottom fridge and have had no problems with the GE I've had for 8 years now. There is something to do with the side by side models being built wrong or something.

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Originally Posted by Matt3046

Have you contacted the store where, you purchased it? Talked to the manager and bluntly ask them what you should do. Then move up the chain, these co. know that they are selling defective products within a month or so.
Keep after them, they are just as responsible as GE, after all they are the ones who actually got your money.

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where's the fridge located? Is it in a conditioned space between 50-75F? The insulation is different on many fridges today versus yesteryears as well as the linings. Imagine a refrigerator lining that absorbed a certain amount of moisture through the lining and dumped it over the compressor head. Anyway, there are lemon laws. Keep track of your service records and keep calling. Ask them to allow the technician to upgrade the sealed system under warranty. In other words, when you size an A coil for a furnace you usually go with a coil that has a bit more surface space than the heat loss calculated. This helps a house with humidity a lot. Engineers don't custom design store products, they mass produce a quota. Ask the tech if he's allowed to customize your box under warranty then ask how much it would be to customize your box if you paid... :(

I don't have a side by side refridge, but I do have a ge refridge. Actually I purchase two of the identical refridges to put side by side because we are a big family. I have had nothing but problems from day 1. Had 8 repair men out here. Had one refridge already replaced and still no such luck. I have kind of got so fed up that I gave up. I can't sit home from 8-5 to wait for a service man every week. The ice melts all over the freezer gross isicles all over it and everything goes back. They have replaced the mother board twice on both unit with no progress. They are saying the fan is not working correctly and that the problem will be resolved with a new mother, but again I am back to square 1. I don't know what else to do! If you have any information please let me know.
Sabrina