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  • Feb 11, 2016, 10:28 AM
    Mbwoessner
    ADT Monitoring
    We just cancelled monitoring with ADT, they stated that they would be sending a reset signal to the system that will make it useless. If I disconnect the two wires marked (incoming phone) will this prevent them from resetting my system? I have a cellular connection. Thanks.
  • Feb 11, 2016, 12:05 PM
    ScottGem
    Whether that does or not, it would be unethical for us to tell you how and for you to do it, if not illegal.

    If you cancelled monitoring then you are giving up the system.
  • Feb 11, 2016, 01:30 PM
    smoothy
    Buy your own standalone system you have control over... problem solved.
  • Feb 11, 2016, 06:48 PM
    talaniman
    If you paid for the system, it's yours whether they monitor it or not. Check your contract.
  • Feb 11, 2016, 08:32 PM
    Fr_Chuck
    Normally on ADT, they actually own the equipment, and you have just been renting and/or paying for the service. (you sometimes buy the extra things like door alarms and so on.

    Also are you at the end of your contract? You do know that if you cancel mid contract you will still owe them, even if they disconnect.

    The wireless transmitter and receiver if disconnected, also keeps any communication from happening, in most you will start getting a constant beep, beep, beep if the system can not communicate with ADT (showing communication error)
  • Feb 21, 2016, 09:37 AM
    Dchdman
    Hello

    This all depends on what country you are in , though here in New Zealand if you have been on contract with them for so long , you own the alarm system and if you wish can set it up with another monitoring company.

    Now once cancelling of monitoring has occurred that's it , they have nothing to do with your alarm system , unless you haven't paid for it, so really shouldn't be able to reset your system like they said making it useless, heck you paid for the tech to come out and program it as well.

    So what do you think would happen if the phone line or cellphone receiver to it which allows it to communicate with ADT was pulled out. Fr_Chuck answered part of that in his third sentence.

    @ Fr_chuck

    Normally on ADT, they actually own the equipment, and you have just been renting and/or paying for the service.

    Depends on country and contract , some contracts depending on how long you have them , you own the equipment after a period of time , here it can be 3 to 5 years.

    You sometimes buy the extra things like door alarms and so on.

    Very true if you buy a basic package ( Panel , Keypad , 3 Sensor , Internal Siren , keypad ) and want extra sensors , sirens , keypads or a smoke alarm ect.

    @ Smoothy what do you mean by a standalone system , do you mean a system where you can have a tech program it to contact one or more cellphone numbers as the monitor or more or less you own phone or those of friends or family members.

    A lot of systems can do that , even from memory ADT and Chubb ones.

    @ Talanium " If you paid for the system, it's yours whether they monitor it or not. Check your contract. "

    Totally correct and depending on what you want you can buy the system up front or pay off under the monitoring fees over 3-5 years or however long you want.

    BTW = Yes to your question though I guess you already know that.

    Also unethical would be them resetting your alarm system after you have paid a tech to come out and program it so it works, noting it still works without coms to monitoring station.

    Note = I have been a tech , installed and wired alarms so I do know this stuff.

    Hope this helps.
  • Feb 21, 2016, 10:57 AM
    smoothy
    WHat do I mean stand alone?

    I mean buy your own system YOU install and YOU have FULL control over. You have more and better options that way. Some of them can be set up to call your cell phone etc... Anything installed by a place like ADT or another is going to be built with ONLY what their system needs to use and not stuff it doesn't. Dollars and even pennies per unit add up when you consider large numbers of systems are at play.

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