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-   -   Computer slow slow slow (https://www.askmehelpdesk.com/showthread.php?t=816990)

  • Oct 12, 2015, 06:04 AM
    jlisenbe
    Computer slow slow slow
    This is what I am working with. It's an HP G72 laptop with an Intel processor [email protected] GHz. 8 GB of RAM and 64 bit Win 7.

    The problem centers around browsers. If I run Chrome or Firefox, task manager tells me they are eating up at least 70% of processor capacity and usually more. The result is very slow browsing and herky-jerky videos. I have maxed out the memory so that is not an option. Am I missing something, or is it just time to get a new computer. This is, by the way, a laptop and is around six years old.
  • Oct 12, 2015, 10:18 AM
    Curlyben
    You could spend hours trouble shooting this.
    TBH cut to the chase, back up data and rebuild is your best course of action.
  • Oct 12, 2015, 01:08 PM
    jlisenbe
    Rebuild as in new processor? If so, then what are my options there?
  • Oct 12, 2015, 01:16 PM
    Curlyben
    Rebuild as in format and reinstall the operating system.
    Basically Factory refresh.
  • Oct 12, 2015, 07:14 PM
    jlisenbe
    Quote:

    Originally Posted by Curlyben View Post
    Rebuild as in format and reinstall the operating system.
    Basically Factory refresh.

    Got you. Unfortunately, don't have the operating system on CD. There is a recovery partition. Can I reinstall from that?
  • Oct 12, 2015, 11:19 PM
    Curlyben
    Yep, that's the factory image.
  • Oct 14, 2015, 08:23 PM
    jlisenbe
    Well, the problem has been at least partially resolved. Used a program called (of all things) PC decrapifier. I got rid of a number of programs, and that seemed to speed things up, at least to an acceptable level. Thanks for the advice.
  • Oct 15, 2015, 08:03 AM
    CravenMorhead
    Quote:

    Originally Posted by jlisenbe View Post
    Well, the problem has been at least partially resolved. Used a program called (of all things) PC decrapifier. I got rid of a number of programs, and that seemed to speed things up, at least to an acceptable level. Thanks for the advice.

    I would grab yourself a virus scanner, malware scanner, and ad-ware scanner and run it on your computer after running this decrapifier. Most of those cleaners clean, but install their own stuff on top of it.
  • Oct 19, 2015, 04:34 PM
    Appzalien
    Also check your browsers for any tool bars that may have been installed. Some of them can be removed from the Control Panels Programs folder others from inside the browser. Tool bars are tricky these days coming attached to a lot of freeware and shareware. Choose a custom install when its offered to see the ones hidden by default.
  • Nov 28, 2015, 07:25 AM
    jlisenbe
    Just to catch everyone up, after I removed several program, I did the upgrade to Win 10. That seemed to help a little, especially using the new Edge browser. So we're some better, but I'm still looking for any more increases I can get short of reloading the OS. Kind of hate to do that since it will mean having to reload a lot of programs.
  • Nov 28, 2015, 01:01 PM
    cdad
    Quote:

    Originally Posted by jlisenbe View Post
    Just to catch everyone up, after I removed several program, I did the upgrade to Win 10. That seemed to help a little, especially using the new Edge browser. So we're some better, but I'm still looking for any more increases I can get short of reloading the OS. Kind of hate to do that since it will mean having to reload a lot of programs.


    First off thanks for coming back with an update.

    Have you tried checking for viruses and malware? Malwarebytes has a free version you can run to check malware and you can use many different programs for viruses. Another good program is Ccleaner. It also is a free program and with it you can see what is starting up when you start your computer. It is highly possible that you are loading many things you dont honestly need and it is gouging your resouces. Also have you defraged the HardDrive ?

    Keep us posted.
  • Dec 6, 2015, 11:03 AM
    Appzalien
    Malwarebytes works best when run from safe mode. Since safe mode loads a minimum of services and drivers it makes it difficult for spyware and viruses to defend themselves.
  • Dec 6, 2015, 01:06 PM
    jlisenbe
    Went to MSconfig and was able to disable a few more startup programs. That seems to have helped even more. Haven't tried a malware program but I will. I have been running Norton pretty faithfully so I don't think a virus is a big problem. I'll let you know how it goes. So far, it is a good bit better.

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