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-   -   HTML Email Printing (https://www.askmehelpdesk.com/showthread.php?t=8149)

  • Mar 3, 2005, 05:29 PM
    hitendra ram
    HTML Email Printing
    Can not print HTML Emails/ Web page when logged on as client on WIN2000 sever (Citrix). Administrator has no problem. Any ideas? :confused:
  • Mar 4, 2005, 02:25 AM
    LTheobald
    Can you give us some indication of any messages you are getting?

    First thing I would check is that you have rights to access the printer etc. If the administrator can print but you can, access rights would be the first thing to check.
  • Mar 6, 2005, 10:03 PM
    hitendra ram
    There aren't any messags associated with the printing. Normally one would expect the printing dailogue boxe to flash, & printing would start. However with this problem, there aren't any dialogue boxes, let alone a print preview screen. Ps we are running citrix thin client metaframe.
  • Mar 7, 2005, 07:39 AM
    ScottGem
    Printing from Citrix can be an issue. I am not a Citrix expert, but I've dealt with our Citrix people a few times over properly defining printers so they can print. I suggest you bring this problem to your Citrix support people.

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